or apply directly on FourKites's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 2 days FourKites's roles stay open a median of 45 days
- Reposted
- No
- Salary listed
- No 63% of FourKites's roles list one
- Ghost-job risk at FourKites
- high 11 stale, 1 reposted of 16 open
- Hiring momentum
- 22 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-09-17
Measured from postings appearing on and disappearing from FourKites's own greenhouse board since 2026-08-03. Full hiring picture for FourKites.
About this role
As a Senior Customer Success Manager at FourKites, you will manage relationships with enterprise customers, focusing on increasing product adoption and driving customer satisfaction. Your role involves establishing strategic partnerships, facilitating business reviews, and identifying upsell opportunities while advocating for customer needs across departments. You will also provide training and support to help customers optimize their supply chain operations using the FourKites platform.
- benefits
- 3/5
- freshness
- 5/5
- career value
- 4/5
- role clarity
- 4/5
- pay transparency
- 0/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of FourKites as an employer.
What you need
- At least 6 years of experience working with enterprise customers in a Customer Success or Account Management role at a SaaS company
- Excellent ability to multitask and prioritize workload
- Demonstrated ability to work cross-functionally in a fast-growing company
- Strong drive for efficiency and problem resolution
- Willingness to travel occasionally for customer meetings and engagements
- Ability to work in Night Shift
Nice to have
- Supply Chain industry experience preferred
- Bilingual proficiency
What you get
- Medical benefits start on first day of employment
- 36 PTO days (Sick, Casual and Earned), 5 recharge days, 2 volunteer days
- Home Office setups and Technology reimbursement
- Lifestyle & Family benefits
- Mental Wellness support and guidance
- Ongoing learning & development opportunities
Worth weighing
- No salary listed
- Role requires working night shifts
- Bilingual proficiency is good to have but not mandatory
Summarised from FourKites's posting. Read the full original.
Listed by FourKites on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.
More roles at FourKites
- Senior Data ScientistChennai or Remote, India
- Enterprise Account ExecutiveRemote, USA