Salesforce QA - ServiceCloud Voice and Amazon Connect
FormativGroup · Remote/United States - Full - Time
Posted 19 days ago
or apply directly on FormativGroup's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 19 days FormativGroup's roles stay open a median of 45 days
- Reposted
- No
- Salary listed
- No 0% of FormativGroup's roles list one
- Ghost-job risk at FormativGroup
- high 13 stale, 0 reposted of 25 open
- Hiring momentum
- 38 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-09-17
Measured from postings appearing on and disappearing from FormativGroup's own greenhouse board since 2026-08-03. Full hiring picture for FormativGroup.
About this role
The Salesforce QA role focuses on ensuring the quality of Salesforce Service Cloud Voice, Amazon Connect, and related platforms by designing and executing test strategies. Responsibilities include functional and regression testing, collaborating with various teams, and maintaining automated testing frameworks. The position requires strong experience in Salesforce QA and hands-on exposure to relevant technologies.
- benefits
- 1/5
- freshness
- 4/5
- career value
- 4/5
- role clarity
- 5/5
- pay transparency
- 0/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of FormativGroup as an employer.
What you need
- 5+ years of experience in Salesforce QA, Quality Engineering, or Salesforce testing roles within enterprise environments
- Proven experience supporting Contact Center, Service Cloud Voice, and Amazon Connect Salesforce implementations
- Extensive experience building and executing automated test scripts using test automation tools
- Hands-on experience testing Salesforce platforms including Service Cloud Voice, Service Cloud, Experience Cloud, Lightning Experience, Salesforce Flows, and declarative automation
- Strong understanding of Amazon Connect
- Strong understanding of Salesforce platform functionality, security models, user roles, profiles, and sharing architecture
What you get
- Comprehensive benefits package including medical, dental, vision, 401(k), paid time off
- Discretionary bonuses, commissions, or other incentive programs
Worth weighing
- No salary listed, but an estimated compensation range of $115,000 — $155,000 is provided
- Remote role with specific state residency requirements for candidates
- Company cannot sponsor employment visas now or in the future
Summarised from FormativGroup's posting. Read the full original.
Listed by FormativGroup on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.
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