or apply directly on Forbrightbank's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 80 days Forbrightbank's roles stay open a median of 80 days
- Reposted
- No
- Salary listed
- No 0% of Forbrightbank's roles list one
- Ghost-job risk at Forbrightbank
- high 14 stale, 0 reposted of 14 open
- Hiring momentum
- 22 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-10-24
Measured from postings appearing on and disappearing from Forbrightbank's own lever board since 2026-08-04. Full hiring picture for Forbrightbank.
About this role
The Service Specialist, Digital Banking, at Forbright Bank is responsible for delivering friendly and professional customer service to clients via phone and written communication. This role requires flexibility in scheduling, including availability for shifts between 1:00 p.m. and 10:00 p.m. EST, and may involve various duties as assigned to adapt to the needs of the organization.
- benefits
- 4/5
- freshness
- 1/5
- career value
- 3/5
- role clarity
- 4/5
- pay transparency
- 0/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Forbrightbank as an employer.
What you need
- Strong customer service skills
- Ability to communicate clearly verbally and in writing
- Flexibility to work shifts between 1:00 p.m. and 10:00 p.m. EST, including Saturdays
- Proficiency in using technology and office machinery
- Ability to remain in a stationary position for extended periods
- Visual acuity to utilize a computer monitor
What you get
- Comprehensive health, dental, and vision plans
- 4 weeks PTO
- 401k + company match
- Metro SmartTrip benefits ($50/mo)
- Remote or hybrid work schedules for most positions
- Incentives for purchasing solar panels, electric vehicles, biking to work, etc.
Worth weighing
- Shift work required during evenings and weekends
- Role may involve duties outside of the specific job description
- Remote work is at management discretion
Summarised from Forbrightbank's posting. Read the full original.
Listed by Forbrightbank on their lever job board, last confirmed open on 2026-10-24. PitchMeAI is not the employer.
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