or apply directly on Follett Software, LLC's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 12 days Follett Software, LLC's roles stay open a median of 44 days
- Reposted
- No
- Salary listed
- No 0% of Follett Software, LLC's roles list one
- Ghost-job risk at Follett Software, LLC
- high 4 stale, 0 reposted of 8 open
- Hiring momentum
- 13 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-09-17
Measured from postings appearing on and disappearing from Follett Software, LLC's own greenhouse board since 2026-08-03. Full hiring picture for Follett Software, LLC.
About this role
The Senior Collections Specialist at Follett Software is responsible for managing customer collections activities, ensuring timely resolution of outstanding accounts receivable balances. This role involves contacting customers about past due balances, processing payments and refunds, reconciling discrepancies, and maintaining accurate account records. The specialist will also collaborate with internal teams to support billing requirements and enhance customer relationships while managing multiple priorities in a remote work environment.
- benefits
- 4/5
- freshness
- 4/5
- career value
- 4/5
- role clarity
- 5/5
- pay transparency
- 0/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Follett Software, LLC as an employer.
What you need
- High school diploma or equivalent required
- 5-8+ years of collections, accounts receivable, or related accounting experience required
- Experience managing customer collections activity, payment processing, refunds, and account reconciliation
- Strong written and verbal communication skills
- Demonstrated ability to navigate difficult conversations and manage conflict
- Strong negotiation, follow-up, and problem-solving skills
Nice to have
- Experience working with customers across multiple currencies and/or legal entities strongly preferred
What you get
- Fully remote work
- Subsidized healthcare plans, including orthodontic coverage
- Company-paid disability and life insurance
- Robust Paid Time Off, including Flex PTO and paid parental leave
- Retirement savings with employer match
- Flexible Spending Accounts for healthcare and dependent care
Worth weighing
- Role requires significant overlap with southern hemisphere business hours
- Remote work requires a suitable home office environment
- Minimal travel requirements (less than 10%)
Summarised from Follett Software, LLC's posting. Read the full original.
Listed by Follett Software, LLC on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.