or apply directly on Five9's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 80 days Five9's roles stay open a median of 80 days
- Reposted
- No
- Salary listed
- No 0% of Five9's roles list one
- Ghost-job risk at Five9
- high 123 stale, 4 reposted of 124 open
- Hiring momentum
- 210 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-10-22
Measured from postings appearing on and disappearing from Five9's own greenhouse board since 2026-08-03. Full hiring picture for Five9.
About this role
As a Platform Engineer at Five9, you will engage in project tasks that include system configuration, training, documentation, and customer follow-up, while managing multiple projects simultaneously. You will lead requirements gathering and product training, acting as either a Project Engineer or Solution Architect as needed. Your role will also involve providing expert recommendations for Contact Center Solutions and ensuring alignment between customer needs and Five9 solutions.
- benefits
- 5/5
- freshness
- 1/5
- career value
- 4/5
- role clarity
- 4/5
- pay transparency
- 0/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Five9 as an employer.
What you need
- Minimum of 3 years of experience in Professional Services Implementation and configuration experience in a Cloud computing or telephony environment
- Good verbal and written communication skills (English)
- Strong knowledge of hosted solutions (SaaS), VoIP, IVR, and Call Center skills/practices
- Strong knowledge of CRM and Lead Management solutions (Salesforce, Velocify, NetSuite, Zendesk)
- Knowledgeable of Digital Engagement channels (Email, Chat, SMS)
- Preferably graduate of IT or related technical course
Nice to have
- Knowledge of Five9 and VCC-specific offerings and Call Center best practices
What you get
- Company stocks
- Annual merit increase based on performance
- 15% night shift differential pay
- Paid Leave with Cash Conversion
- HMO with free dependents
- Retirement Plan
Worth weighing
- Willingness to work in a permanent night shift schedule
- Role may require acting in different capacities (Project Engineer or Solution Architect) based on project needs
- Complex technical requirements involving integrations and configurations may require advanced skills
Summarised from Five9's posting. Read the full original.
Listed by Five9 on their greenhouse job board, last confirmed open on 2026-10-22. PitchMeAI is not the employer.
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