Five9

Associate Customer Success Manager

Five9 · United States (Remote)

Posted about 3 months ago

or apply directly on Five9's site. We never take the application ourselves.

Is this posting real?

This role has been open
80 days
Five9's roles stay open a median of 80 days
Reposted
No
Salary listed
No
0% of Five9's roles list one
Ghost-job risk at Five9
high
123 stale, 4 reposted of 124 open
Hiring momentum
210 roles opened in the last 90 days
↑ up vs. the prior 90 days
Last confirmed on the employer's board
2026-10-22

Measured from postings appearing on and disappearing from Five9's own greenhouse board since 2026-08-03. Full hiring picture for Five9.

About this role

As an Associate Customer Success Manager at Five9, you will act as a key liaison between customers and the company, addressing issues and providing solutions. Your role involves understanding customer needs, coordinating with cross-functional teams, and ensuring the successful delivery of Five9's products and services. You will also assist with high-severity requests and manage multiple projects while maintaining attention to detail.

Our read on this posting2.8out of 5
benefits
5/5
freshness
1/5
career value
4/5
role clarity
4/5
pay transparency
0/5

Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Five9 as an employer.

What you need

  • Experience in Customer Success, Account Management, Business Development, or another client-facing role
  • Ability to discuss, understand, and work within complex project and processes
  • Proven ability to manage multiple projects at a time while paying strict attention to details
  • Excellent listening, verbal and written communication skills
  • Must be self-directed and self-motivated
  • BA/BS degree or higher

What you get

  • Health, dental, and vision coverage, beginning on the first day of employment
  • Five9 covers 100% of the employee portion of the health, dental and vision coverage and shares a high portion of the dependent cost
  • Short & Long-Term Disability
  • Basic Life Insurance
  • 401k saving plan with employer matching
  • Access to an innovative mental health support platform

Worth weighing

  • Role is fully remote for candidates outside a 30-mile radius of an office, but hybrid for those within that radius
  • No specific details on career advancement opportunities or training
  • Compensation range provided but actual salary depends on various factors

Summarised from Five9's posting. Read the full original.

Listed by Five9 on their greenhouse job board, last confirmed open on 2026-10-22. PitchMeAI is not the employer.

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