Director of Operations & Workforce Management

FamilyWell · Remote - Based in

Posted about a month ago · $95,000 - $130,000

or apply directly on FamilyWell's site. We never take the application ourselves.

Is this posting real?

This role has been open: 35 days
Reposted: No
Salary listed: Yes
Ghost-job risk at FamilyWell: high
Hiring momentum: 29 roles opened in the last 90 days
Last confirmed on the employer's board: 2026-10-23

Measured from postings appearing on and disappearing from FamilyWell's own greenhouse board since 2026-08-03. Full hiring picture for FamilyWell.

About this role

The Director of Operations & Workforce Management at FamilyWell Health will oversee the operational aspects of the clinical model, focusing on workforce planning, provider scheduling, and patient flow. This role involves managing data performance, ensuring compliance, and collaborating with various teams to enhance patient experience and operational efficiency. The position requires a strategic leader who can handle complex projects and drive improvements in service delivery.

Our read on this posting3.2out of 5

benefits: 2/5
freshness: 1/5
career value: 4/5
role clarity: 4/5
pay transparency: 5/5

Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of FamilyWell as an employer.

What you need

5+ years in healthcare operations, clinical program management, or a related field
Demonstrated experience in workforce planning, capacity modeling, and scheduling management in a multi-site or multi-state environment
Analytically driven: able to identify what data is needed, build a structure to capture it, visualize findings, and present clear recommendations
Naturally inquisitive; asks the right questions and digs into the 'why' behind the numbers
Proven ability to manage complex, cross-functional projects from design through implementation
Familiarity with healthcare compliance: 1099/W2 classification, credentialing, state licensure, and billing workflows

Nice to have

Experience with BI and data visualization platforms such as Sigma, Tableau, Looker, or similar tools
Experience in behavioral health or a multi-disciplinary clinical model
Familiarity with healthcare technology systems
Experience supporting payer or partner integrations
Comfort in a high-growth startup environment where systems and structures are actively being built

What you get

Health, dental, vision insurance
Generous PTO
401K

Worth weighing

Remote position with specific state residency requirements
Role involves significant cross-functional collaboration, which may require strong interpersonal skills
No mention of specific tools or technologies used, which may impact the learning curve for candidates unfamiliar with the systems in place

Summarised from FamilyWell's posting. Read the full original.

Listed by FamilyWell on their greenhouse job board, last confirmed open on 2026-10-23. PitchMeAI is not the employer.

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