or apply directly on Fairmarkit's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 13 days Fairmarkit's roles stay open a median of 64 days
- Reposted
- No
- Salary listed
- No 40% of Fairmarkit's roles list one
- Ghost-job risk at Fairmarkit
- high 4 stale, 0 reposted of 5 open
- Hiring momentum
- 13 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-10-06
Measured from postings appearing on and disappearing from Fairmarkit's own greenhouse board since 2026-08-03. Full hiring picture for Fairmarkit.
About this role
As a Customer and Supplier Support Specialist at Fairmarkit, you will manage support requests primarily through Zendesk, providing first-line assistance and escalating issues as needed. Your role involves diagnosing technical issues, coordinating with cross-functional teams, contributing to the knowledge base, and suggesting process improvements to enhance customer and supplier experiences.
- benefits
- 1/5
- freshness
- 5/5
- career value
- 3/5
- role clarity
- 4/5
- pay transparency
- 0/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Fairmarkit as an employer.
What you need
- 1-3 years of experience in a technical support or customer service role (preferably in SaaS or enterprise software)
- Strong English proficiency
- Proficiency in Russian
- Experience using Zendesk or similar support ticketing systems
- Strong troubleshooting and problem-solving skills
- Excellent written and verbal communication skills
Nice to have
- Familiarity with procurement, supplier engagement, or SaaS solutions
Worth weighing
- Specific schedule from 12am – 8 am CET may not suit all candidates
- Role requires handling stress and maintaining focus in a fast-paced environment
Summarised from Fairmarkit's posting. Read the full original.
Listed by Fairmarkit on their greenhouse job board, last confirmed open on 2026-10-06. PitchMeAI is not the employer.