Eqbank

Senior Incident, Problem & Change Specialist

Eqbank · Toronto

Posted 28 days ago

or apply directly on Eqbank's site. We never take the application ourselves.

Is this posting real?

This role has been open
28 days
Eqbank's roles stay open a median of 42 days
Reposted
No
Salary listed
No
0% of Eqbank's roles list one
Ghost-job risk at Eqbank
low
0 stale, 1 reposted of 69 open
Hiring momentum
118 roles opened in the last 90 days
↑ up vs. the prior 90 days
Last confirmed on the employer's board
2026-09-17

Measured from postings appearing on and disappearing from Eqbank's own lever board since 2026-08-04. Full hiring picture for Eqbank.

About this role

The Senior Incident, Problem & Change Specialist at EQ will focus on minimizing the impacts of production incidents and ensuring the organization learns quickly to become more resilient. This role involves tracking and managing technology incidents, performing root cause analysis, and communicating effectively with stakeholders. Additionally, the specialist will manage the lifecycle of problems and changes, ensuring adherence to standards and minimizing risks associated with incidents and changes.

Our read on this posting3.2out of 5
benefits
4/5
freshness
4/5
career value
4/5
role clarity
4/5
pay transparency
0/5

Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Eqbank as an employer.

What you need

  • Experience in incident management and problem resolution
  • Strong communication skills, both verbal and written
  • Ability to work under pressure in a fast-paced environment
  • Experience performing root cause analysis
  • Knowledge of service level objectives, indicators, and agreements (SLOs, SLIs, SLAs)
  • Experience managing change processes and documentation

What you get

  • Competitive discretionary bonus
  • Market leading RRSP match program
  • Medical, dental, vision, life, and disability benefits
  • Employee Share Purchase Plan
  • Maternity/Parental top-up
  • Generous vacation policy and personal days

Worth weighing

  • The role involves high-pressure situations due to incident management responsibilities
  • No specific technology stack mentioned, which may affect the understanding of the technical environment
  • Hybrid work model with in-office requirements may not suit all candidates

Summarised from Eqbank's posting. Read the full original.

Listed by Eqbank on their lever job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.

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