or apply directly on Enumerate's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 13 days Enumerate's roles stay open a median of 24 days
- Reposted
- No
- Salary listed
- No 0% of Enumerate's roles list one
- Ghost-job risk at Enumerate
- low 0 stale, 0 reposted of 4 open
- Hiring momentum
- 10 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-09-17
Measured from postings appearing on and disappearing from Enumerate's own greenhouse board since 2026-08-03. Full hiring picture for Enumerate.
About this role
The Senior Manager of Customer Onboarding will lead a team responsible for enhancing customer onboarding experiences, focusing on software adoption and payment utilization. This role involves building and executing onboarding strategies, managing team performance, and collaborating with various departments to ensure customer success. The position also offers the opportunity to innovate onboarding processes using AI and technology.
- benefits
- 2/5
- freshness
- 4/5
- career value
- 4/5
- role clarity
- 5/5
- pay transparency
- 0/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Enumerate as an employer.
What you need
- 6-10 years of experience in SaaS onboarding, implementation, or similar roles
- At least 3 years of experience leading a team of individual contributors
- Demonstrated success driving software adoption and payments or digital-workflow utilization
- Proven ability to coach others to achieve high performance
- Experience designing or rebuilding an onboarding or enablement program
- Excellent communication and relationship-building skills
Nice to have
- Experience applying AI or automation to service delivery
- Bachelor’s degree preferred but not required
What you get
- Total compensation pay range of $100,000 — $120,000 USD
- Remote work opportunity
- 10% travel requirement
Worth weighing
- Role involves significant responsibility in shaping onboarding processes
- Candidates must be located in the United States and able to work EST hours
- Position is described as a build role, not caretaking, which may appeal to those who enjoy innovation
Summarised from Enumerate's posting. Read the full original.
Listed by Enumerate on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.
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