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Energy Exemplar

Senior Customer Success Manager Africa

Energy Exemplar · South Africa

Posted 9 days ago

or apply directly on Energy Exemplar 's site. We never take the application ourselves.

Is this posting real?

This role has been open
9 days
Energy Exemplar 's roles stay open a median of 45 days
Reposted
No
Salary listed
No
0% of Energy Exemplar 's roles list one
Ghost-job risk at Energy Exemplar
high
22 stale, 0 reposted of 39 open
Hiring momentum
49 roles opened in the last 90 days
↑ up vs. the prior 90 days
Last confirmed on the employer's board
2026-09-17

Measured from postings appearing on and disappearing from Energy Exemplar 's own greenhouse board since 2026-08-03. Full hiring picture for Energy Exemplar .

About this role

The Senior Customer Success Manager for Africa will manage and enhance existing customer relationships, focusing on driving retention, product adoption, and revenue growth through renewals and upselling. This role involves building long-term relationships, conducting customer meetings, and collaborating with internal teams to ensure customers derive value from Energy Exemplar's solutions. The position requires regular travel across Africa to engage with clients and support their needs.

Our read on this posting2.6out of 5
benefits
1/5
freshness
4/5
career value
4/5
role clarity
4/5
pay transparency
0/5

Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Energy Exemplar as an employer.

What you need

  • At least five years’ experience in customer success, account management or a comparable client-facing commercial role within the power, energy, utilities or enterprise software sector
  • Demonstrable experience managing and growing relationships with senior stakeholders and users across multiple customer accounts
  • Experience working with customers in Africa and/or across the wider EMEA region
  • Proven ability to retain customers, manage renewals and identify revenue-growth opportunities through upsell, cross-sell or price increases
  • Strong commercial awareness, with the ability to balance customer value, retention and business objectives
  • Excellent relationship-building, communication and presentation skills, with the ability to build credibility at all organisational levels

Worth weighing

  • Role requires regular travel across Africa, which may impact work-life balance.
  • No specific salary or benefits information provided in the posting.

Summarised from Energy Exemplar 's posting. Read the full original.

Listed by Energy Exemplar on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.

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