or apply directly on eClinical Solutions's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 22 days eClinical Solutions's roles stay open a median of 45 days
- Reposted
- No
- Salary listed
- No 0% of eClinical Solutions's roles list one
- Ghost-job risk at eClinical Solutions
- high 21 stale, 1 reposted of 31 open
- Hiring momentum
- 38 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-09-17
Measured from postings appearing on and disappearing from eClinical Solutions's own greenhouse board since 2026-08-03. Full hiring picture for eClinical Solutions.
About this role
As a Service Manager at eClinical Solutions, you will oversee the operational aspects of client engagements for the elluminate® platform, ensuring smooth service delivery and addressing any issues that arise. Your role involves coordinating with various internal teams, managing client communications, and ensuring compliance with regulatory standards. You will also track project deliverables, participate in audits, and contribute to process improvements to enhance service quality.
- benefits
- 1/5
- freshness
- 4/5
- career value
- 4/5
- role clarity
- 5/5
- pay transparency
- 0/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of eClinical Solutions as an employer.
What you need
- Bachelor’s degree required
- 5+ years of experience in a service/project management, service/project delivery, or operations role within the life sciences, clinical research, or health technology sector
- Excellent written and verbal English communication skills
- Comfortable working in shifts or flexible hours to overlap with US and European client time zones
- Hands-on experience managing the operational delivery of technology-enabled services in a regulated clinical environment
- Solid understanding of clinical data management concepts, clinical trial operations, ICH/GCP guidelines, and 21 CFR Part 11 requirements
Nice to have
- Field in life sciences, health sciences, information systems, or a related discipline preferred
- Experience working with or supporting EDC systems (e.g., Medidata Rave, Veeva Vault EDC) or clinical data platforms strongly preferred
- Familiarity with project (SmartSheet) or service management tools (Service Now, Zendesk)
Worth weighing
- Role requires coordination across multiple time zones, which may involve flexible hours
- Experience in a regulated clinical environment is crucial, indicating a structured and potentially high-pressure work setting
Summarised from eClinical Solutions's posting. Read the full original.
Listed by eClinical Solutions on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.
More roles at eClinical Solutions
- Principal Biostatistician (FTE or Contract)Remote
- Manager, Project ManagementMansfield, MA
- Principle Data EngineerBangalore
- Senior Clinical Data ManagerRemote
- Principal Software ArchitectMansfield, MA (Remote)
- Clinical Data ManagerBangalore, Karnataka
- Sr External Data SpecialistBangalore, Karnataka