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Easygo

Customer Support Representative - Spanish Speaking

Easygo · Melbourne, Australia

Posted 23 days ago

or apply directly on Easygo's site. We never take the application ourselves.

Is this posting real?

This role has been open
23 days
Easygo's roles stay open a median of 37 days
Reposted
No
Salary listed
No
0% of Easygo's roles list one
Ghost-job risk at Easygo
high
15 stale, 1 reposted of 35 open
Hiring momentum
70 roles opened in the last 90 days
↑ up vs. the prior 90 days
Last confirmed on the employer's board
2026-09-17

Measured from postings appearing on and disappearing from Easygo's own greenhouse board since 2026-08-03. Full hiring picture for Easygo.

About this role

As a Customer Support Representative at Easygo, you will manage a high volume shared inbox, responding to live chats, emails, and tickets while ensuring timely resolutions. Your role involves collaborating with various teams to address critical issues related to payments and customer access, while also identifying trends to improve workflows. This position is hands-on and requires strong communication skills to enhance customer trust and influence operational strategies.

Our read on this posting3.6out of 5
benefits
5/5
freshness
4/5
career value
4/5
role clarity
5/5
pay transparency
0/5

Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Easygo as an employer.

What you need

  • Previous experience in a customer service role, whether face to face, online or phone based
  • Excellent written and verbal communication skills
  • Comfortable working efficiently in a high energy, fast moving environment
  • A self starter who takes initiative and works well without close supervision
  • Customer and solution focused with strong problem solving instincts
  • Confident juggling multiple conversations and priorities at once

Nice to have

  • Familiarity with the crypto or online betting industry
  • Previous experience in sports betting or online casino
  • Experience working with Slack and G-Suite

What you get

  • Competitive pay and bonus scheme
  • Performance-based bonus recognition based on your impact (up to 20%)
  • 18 weeks paid parental leave for primary carers
  • Smooth Parental Return: Ease back into work with 12 weeks of transition support, including fully paid Fridays off during your first three months back
  • Access to Employee Assistance Program
  • Wednesday massages

Worth weighing

  • Full-time role located in Melbourne office, requiring in-person attendance
  • High volume of customer interactions may lead to a fast-paced and potentially stressful environment
  • No specific salary mentioned, which may require negotiation
  • The role involves direct influence on operational strategies, indicating a significant level of responsibility

Summarised from Easygo's posting. Read the full original.

Listed by Easygo on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.

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