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DigitalOcean

Senior Technical Account Manager, AI/ML

DigitalOcean · Austin

Posted 14 days ago · $140,800 - $200,000

or apply directly on DigitalOcean's site. We never take the application ourselves.

Is this posting real?

This role has been open
14 days
DigitalOcean's roles stay open a median of 45 days
Reposted
No
Salary listed
Yes
68% of DigitalOcean's roles list one
Ghost-job risk at DigitalOcean
high
101 stale, 1 reposted of 151 open
Hiring momentum
197 roles opened in the last 90 days
↑ up vs. the prior 90 days
Last confirmed on the employer's board
2026-09-17

Measured from postings appearing on and disappearing from DigitalOcean's own greenhouse board since 2026-08-03. Full hiring picture for DigitalOcean.

About this role

As a Senior Technical Account Manager at DigitalOcean, you will partner with key business customers to ensure they effectively utilize the cloud platform, providing technical consultation, architecture design, and proactive engagement to drive customer success. Your role will involve managing key accounts, conducting regular consultations, and collaborating with internal teams to align customer needs with company goals. You will also act as the voice of the customer, advocating for their needs and helping to optimize their cloud infrastructure.

Our read on this posting4.2out of 5
benefits
3/5
freshness
4/5
career value
4/5
role clarity
5/5
pay transparency
5/5

Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of DigitalOcean as an employer.

What you need

  • Proven experience in cloud infrastructure and deep knowledge of Linux, distributed systems, and automation.
  • Programming or development experience, with basic skills in at least one mainstream language (e.g., Python, Go).
  • Understanding of provisioning and deployment strategies, with knowledge of tools like Terraform, Ansible, and Docker.
  • Proficiency with at least one major cloud platform (AWS, Google Cloud Platform, or Azure).
  • Proven track record of successfully troubleshooting technical problems.
  • Familiarity with version control (e.g., Git), SQL and basic database administration, CI/CD tools, and AI/ML infrastructure principles.

Nice to have

  • Extra credit for experience in (Technical) Customer Success, Solutions Engineering, or Technical Account Management roles, particularly within fast-paced startup environments.
  • Cloud certifications (AWS/GCP/Oracle/Azure) and NVIDIA certifications for GPU and AI/ML.
  • Experience with networking (Cisco/Juniper), automation tools (Terraform, Ansible), virtualization (KVM, Xen), and databases (e.g., MongoDB, MySQL).
  • Familiarity with open-source technologies, such as Docker, Kubernetes (CKA/CKE), and DigitalOcean’s API.
  • Linux certifications (e.g., RHCSA/RHCE).

What you get

  • Competitive salary range of $140,800 - $200,000.
  • Potential for a bonus based on company and individual performance.
  • Equity compensation, including equity grants upon hire and participation in the Employee Stock Purchase Program.
  • Reimbursement for relevant conferences, training, and education.
  • Access to LinkedIn Learning's 10,000+ courses for continued growth and development.
  • Flexible time off policy and Employee Assistance Program.

Worth weighing

  • No specific mention of the technology stack beyond cloud platforms and tools like Terraform and Ansible.
  • The role involves significant customer interaction, which may not suit all technical professionals.
  • The position is remote, which may require strong self-management skills.

Summarised from DigitalOcean's posting. Read the full original.

Listed by DigitalOcean on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.

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