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Digital Extremes

Customer Support Specialist, Japanese

Digital Extremes · Location Flexible

Posted about a month ago · $50,000 - $55,000

or apply directly on Digital Extremes's site. We never take the application ourselves.

Is this posting real?

This role has been open
33 days
Digital Extremes's roles stay open a median of 48 days
Reposted
No
Salary listed
Yes
89% of Digital Extremes's roles list one
Ghost-job risk at Digital Extremes
high
5 stale, 0 reposted of 9 open
Hiring momentum
13 roles opened in the last 90 days
↑ up vs. the prior 90 days
Last confirmed on the employer's board
2026-10-23

Measured from postings appearing on and disappearing from Digital Extremes's own greenhouse board since 2026-08-03. Full hiring picture for Digital Extremes.

About this role

The Japanese Customer Support Specialist will provide effective customer support to Japanese-speaking gamers, ensuring their satisfaction with the game. Responsibilities include interacting with players, moderating community content, updating internal teams on community trends, and troubleshooting technical issues. The role also involves translation assistance and identifying fraudulent activities within the game.

Our read on this posting2.8out of 5
benefits
1/5
freshness
5/5
career value
4/5
role clarity
4/5
pay transparency
0/5

Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Digital Extremes as an employer.

What you need

  • Fluent Japanese & English speaker, reader, and writer
  • 1-2 years of experience in a help desk or technical support work environment
  • Relevant training in technical support
  • Strong organizational and multitasking skills
  • Good knowledge of the principles of great customer service
  • Strong technical understanding and a quick study of new tech tools

Nice to have

  • Avid gamer, knowledge of Internet and gamer culture/lingo plus the gaming industry

Worth weighing

  • No specific salary or benefits listed
  • Role requires strong technical skills and knowledge of gaming culture
  • Position involves handling potentially sensitive issues related to player transactions and fraud

Summarised from Digital Extremes's posting. Read the full original.

Listed by Digital Extremes on their greenhouse job board, last confirmed open on 2026-10-23. PitchMeAI is not the employer.

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