or apply directly on DigiCert's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 30 days DigiCert's roles stay open a median of 32 days
- Reposted
- No
- Salary listed
- No 1% of DigiCert's roles list one
- Ghost-job risk at DigiCert
- high 25 stale, 2 reposted of 68 open
- Hiring momentum
- 112 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-09-17
Measured from postings appearing on and disappearing from DigiCert's own greenhouse board since 2026-08-03. Full hiring picture for DigiCert.
About this role
The Technical Support Engineer at DigiCert will provide support to US-based customers using the DigiCert One platform, focusing on certificate lifecycle products. Responsibilities include handling support cases via phone and email, collaborating with cross-functional teams, and contributing to the knowledge base. The role requires strong problem-solving skills and effective communication to ensure a high-quality support experience.
- benefits
- 2/5
- freshness
- 4/5
- career value
- 3/5
- role clarity
- 4/5
- pay transparency
- 0/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of DigiCert as an employer.
What you need
- 2 year degree in IT, related technical degree, or equivalent work experience
- 2 years of experience in technical support
- Experience in Active Directory
- Experience with Basic Networking
- Comfort with Windows servers, Unix servers, and macOS
- Strong problem-solving skills
Nice to have
- 2+ years of experience in a technical support role within the tech industry
- Excellent knowledge of Microsoft products and other applicable software or applications
- Industry related certificates are a plus (Security + MSCE)
What you get
- Generous time off policies
- Top shelf benefits
- Education, wellness and lifestyle support
Worth weighing
- Role involves support during US time shift which may affect work hours
- Specific technologies and tools not detailed beyond basic requirements
- No salary information provided
Summarised from DigiCert's posting. Read the full original.
Listed by DigiCert on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.
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