or apply directly on DigiCert's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 29 days DigiCert's roles stay open a median of 32 days
- Reposted
- No
- Salary listed
- No 1% of DigiCert's roles list one
- Ghost-job risk at DigiCert
- high 25 stale, 2 reposted of 68 open
- Hiring momentum
- 112 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-09-17
Measured from postings appearing on and disappearing from DigiCert's own greenhouse board since 2026-08-03. Full hiring picture for DigiCert.
About this role
The Associate Customer Success Manager at DigiCert is responsible for supporting new customers during their onboarding process with the DigiCert platform. This role involves guiding customers through platform features, delivering training sessions, and coordinating with internal teams to ensure a smooth implementation. The position is ideal for individuals interested in building a career in Customer Success or SaaS.
- benefits
- 5/5
- freshness
- 4/5
- career value
- 3/5
- role clarity
- 4/5
- pay transparency
- 0/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of DigiCert as an employer.
What you need
- 2+ years customer success/relationship/account management experience in the Digital Security, SaaS or Software sector
- Strong communication skills and confidence speaking with customers
- Friendly, helpful, and professional attitude
- Organized with good attention to detail
- Comfortable learning new systems and explaining it to others
- Interest in customer success, onboarding, or SaaS roles
What you get
- Private Health Insurance
- Employee Assistance Program
- Education Support Program
- Headspace membership
- Novated Leasing
- Gym Allowance
Worth weighing
- No salary listed
- Role focuses heavily on onboarding and customer education, which may limit exposure to broader customer success strategies
- Position may require coordination with multiple teams, which could lead to complexity in communication
Summarised from DigiCert's posting. Read the full original.
Listed by DigiCert on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.
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