or apply directly on DentalXChange's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 14 days DentalXChange's roles stay open a median of 28 days
- Reposted
- No
- Salary listed
- Yes 100% of DentalXChange's roles list one
- Ghost-job risk at DentalXChange
- low 0 stale, 1 reposted of 5 open
- Hiring momentum
- 8 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-09-17
Measured from postings appearing on and disappearing from DentalXChange's own greenhouse board since 2026-08-03. Full hiring picture for DentalXChange.
About this role
The Client Technical Operations I role involves providing Level 1 technical support for production issues, primarily through intake and triage of support cases submitted via Salesforce. The position requires investigating and documenting issues, collaborating with various internal teams, and escalating complex problems to higher-level operations staff. This role emphasizes maintaining accurate documentation and ensuring timely communication regarding ticket statuses.
- benefits
- 4/5
- freshness
- 4/5
- career value
- 3/5
- role clarity
- 4/5
- pay transparency
- 5/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of DentalXChange as an employer.
What you need
- Bachelor's degree preferred
- 2 or more years of experience in dental RCM and EDI
- Strong verbal and written communication and interpersonal skills
- Proficient in all MS Office applications and use of the internet
- Ability to successfully multitask with accuracy in a fast-paced environment
- Working knowledge of technical and procedural aspects and functions
What you get
- Medical, dental, and vision benefits – eligible first of the month after start date
- Unlimited PTO
- Paid time off for sick, jury duty, bereavement
- 10 company paid holidays
- 401k with company match
- Health Advocate
Worth weighing
- Pay range is $21.00 to $24.50 per hour DOE
- Role involves handling potentially complex technical issues but is primarily Level 1 support
- No specific mention of opportunities for advancement or skill development beyond initial training
Summarised from DentalXChange's posting. Read the full original.
Listed by DentalXChange on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.
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