Deleteme

Enterprise, Customer Success Manager

Deleteme · United States

Posted 21 days ago

or apply directly on Deleteme's site. We never take the application ourselves.

Is this posting real?

This role has been open
21 days
Deleteme's roles stay open a median of 44 days
Reposted
No
Salary listed
No
0% of Deleteme's roles list one
Ghost-job risk at Deleteme
low
0 stale, 1 reposted of 15 open
Hiring momentum
17 roles opened in the last 90 days
↑ up vs. the prior 90 days
Last confirmed on the employer's board
2026-09-17

Measured from postings appearing on and disappearing from Deleteme's own lever board since 2026-08-04. Full hiring picture for Deleteme.

About this role

As an Enterprise Customer Success Manager at DeleteMe, you will be responsible for managing the post-sale experience for enterprise customers, ensuring they effectively utilize DeleteMe's privacy protection services. Your role involves onboarding, driving product adoption, managing renewals, and building strong relationships with key executives to reduce risk exposure for their organizations. You will also collaborate cross-functionally to inform product direction and enhance customer satisfaction.

Our read on this posting3.6out of 5
benefits
5/5
freshness
4/5
career value
4/5
role clarity
5/5
pay transparency
0/5

Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Deleteme as an employer.

What you need

  • 5+ years of experience as a Customer Success Manager, Account Manager, or similar role
  • Experience owning renewals, churn mitigation, and net retention targets in a SaaS environment
  • Experience managing high-value enterprise accounts with a focus on relationship depth
  • Familiarity with enterprise procurement processes and budget cycles
  • Experience driving product adoption in complex organizations
  • Strong communication skills with the ability to convey risk and value to stakeholders

Nice to have

  • Experience within the Privacy, Security, or Threat Intelligence industry
  • Familiarity with security review processes like SOC 2 and data processing agreements
  • Experience with Customer Success platforms and CRM tools
  • Preferred candidates located within the Eastern Time Zone (ET) of the United States

What you get

  • Comprehensive health benefits - Medical, Vision, Dental
  • 401k retirement plan
  • Paid Parental Leave
  • 20 days of Paid Time Off
  • 11 Company-Paid Holidays
  • Birthday Off

Worth weighing

  • No salary listed
  • Role involves managing sensitive personal data and requires a high degree of discretion
  • Travel up to 20% may be required for onboarding and key engagements

Summarised from Deleteme's posting. Read the full original.

Listed by Deleteme on their lever job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.

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