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Decathlon Digital FR

Senior Support engineer [Digital] (f/m/d)

Decathlon Digital FR · Villeneuve-d'Ascq, Nord, France

Posted 21 days ago

or apply directly on Decathlon Digital FR's site. We never take the application ourselves.

Is this posting real?

This role has been open
21 days
Decathlon Digital FR's roles stay open a median of 45 days
Reposted
No
Salary listed
No
0% of Decathlon Digital FR's roles list one
Ghost-job risk at Decathlon Digital FR
high
51 stale, 1 reposted of 77 open
Hiring momentum
113 roles opened in the last 90 days
↑ up vs. the prior 90 days
Last confirmed on the employer's board
2026-09-17

Measured from postings appearing on and disappearing from Decathlon Digital FR's own greenhouse board since 2026-08-03. Full hiring picture for Decathlon Digital FR.

About this role

As a Senior Support Engineer at Decathlon, you will ensure the continuity, stability, and quality of critical applications. Your responsibilities will include managing support requests, leading incident management processes, and enhancing knowledge management to empower lower support levels. You will collaborate closely with various teams to analyze root causes of issues and communicate product health regularly.

Our read on this posting3.0out of 5
benefits
3/5
freshness
4/5
career value
4/5
role clarity
4/5
pay transparency
0/5

Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Decathlon Digital FR as an employer.

What you need

  • 5+ years of experience in IT support/application engineering
  • Ability to lead a team and manage service providers
  • Strong communication skills in English
  • Experience with SQL, Postman, and log analysis
  • Knowledge of ITIL best practices (Incident, Problem & Change Management)
  • Mindset focused on continuous improvement and user orientation

Nice to have

  • Experience with PHP, Java, Kafka, RabbitMQ
  • Experience with observability tools like Datadog

What you get

  • Hybrid work organization
  • Provided equipment (Mac or Windows)
  • Local project team within a global network
  • Skill development and training opportunities
  • Compensation package including employee stock ownership and monthly/quarterly bonuses

Worth weighing

  • No specific salary information provided
  • The role involves on-call duties which may affect work-life balance
  • The position requires a passion for sports, which may not appeal to all candidates

Summarised from Decathlon Digital FR's posting. Read the full original.

Listed by Decathlon Digital FR on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.

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