or apply directly on Copper.co's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 19 days Copper.co's roles stay open a median of 20 days
- Reposted
- No
- Salary listed
- Yes 33% of Copper.co's roles list one
- Ghost-job risk at Copper.co
- low 0 stale, 0 reposted of 3 open
- Hiring momentum
- 7 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-09-17
Measured from postings appearing on and disappearing from Copper.co's own greenhouse board since 2026-08-03. Full hiring picture for Copper.co.
About this role
As a Client Operations Associate at Copper, you will be the first point of contact for institutional clients, providing technical support and troubleshooting to ensure a smooth client experience. Your role involves collaborating with various internal teams to resolve client queries, gathering feedback for product development, and staying informed about industry trends. You will work on a shift pattern to provide 24/7 support, reflecting the continuous nature of the digital asset markets.
- benefits
- 2/5
- freshness
- 4/5
- career value
- 4/5
- role clarity
- 4/5
- pay transparency
- 5/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Copper.co as an employer.
What you need
- Proven experience in a technical account management role, ideally within the cryptocurrency or financial services industry.
- Understanding of cryptocurrency technology, blockchain, and digital assets.
- Exceptional communication and interpersonal skills, with the ability to build rapport with clients.
- Problem-solving mindset and the ability to troubleshoot technical issues effectively.
- Detail-oriented and organised, with excellent project management skills.
- Self-motivated and capable of working independently as well as collaboratively within a team.
Nice to have
- Finra Series 99 Certified – Operations Professional Exam
What you get
- Paid Time Off - 25 days annual leave per annum in addition to local bank holidays. Employees also receive one additional day of annual leave for each year of service.
- Comprehensive health cover - medical, optical and dental benefits.
- Life Insurance
- Commuter Benefit Programme.
Worth weighing
- Role requires working on a shift pattern, including weekends, to provide 24/7 support.
- Base salary range is $65,000 - $75,000, which may vary based on experience and performance.
- The role involves high-pressure situations managing client expectations.
Summarised from Copper.co's posting. Read the full original.
Listed by Copper.co on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.