PitchMeAI Jobs
Compass

Agent Experience Manager

Compass · NJ - Avalon - 2021 Dune Drive; Ocean City, New Jersey, United States

Posted about 2 months ago · $27.00 - $30.00

or apply directly on Compass's site. We never take the application ourselves.

Is this posting real?

This role has been open
65 days
Compass's roles stay open a median of 103 days
Reposted
No
Salary listed
Yes
84% of Compass's roles list one
Ghost-job risk at Compass
high
228 stale, 7 reposted of 228 open
Hiring momentum
78 roles opened in the last 90 days
↓ down vs. the prior 90 days
Last confirmed on the employer's board
2026-11-14

Measured from postings appearing on and disappearing from Compass's own greenhouse board since 2026-08-03. Full hiring picture for Compass.

About this role

As an Agent Experience Manager at Compass, you will be the primary contact for new customers, guiding them through the onboarding process and providing ongoing support. Your responsibilities include managing customer inquiries, promoting the use of Compass technology, assisting with marketing requests, and maintaining a welcoming office environment. This role requires strong interpersonal skills and a passion for customer service, as you will be directly involved in enhancing the agent experience.

Our read on this posting4.6out of 5
benefits
5/5
freshness
5/5
career value
4/5
role clarity
4/5
pay transparency
5/5

Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Compass as an employer.

What you need

  • 2-3 years of experience in customer service, training, office management, hospitality, or operations
  • Passion for supporting and serving agents trying to grow their businesses
  • Great listening skills, connects well with others, and is empathetic of the customer’s pain points
  • Strong problem-solving and analytical skills, allowing you to adapt and formulate solutions quickly
  • Skilled communicator with great interpersonal skills, ability to build and manage relationships
  • Meticulous attention to detail, highly organized

Nice to have

  • Previous experience in real estate
  • Previous experience with live or remote training
  • Previous experience working with enterprise technology (Zendesk, Salesforce, Confluence)
  • Strong creative writing skills and eye for design

What you get

  • Compensation range of $27.00 - $30.00/hour
  • Participation in incentive programs (which may include eligible cash, equity, or commissions)
  • Paid vacation, holidays, sick time, parental leave, and recharge leave
  • Medical, tele-health, dental and vision benefits
  • 401(k) plan
  • Flexible spending accounts (FSAs)

Worth weighing

  • Role requires 100% in-office presence
  • Compensation range is provided but may vary based on experience and skills
  • Previous experience in real estate and enterprise technology is preferred but not mandatory

Summarised from Compass's posting. Read the full original.

Listed by Compass on their greenhouse job board, last confirmed open on 2026-11-14. PitchMeAI is not the employer.

More roles at Compass

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