or apply directly on Coefficient's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 86 days Coefficient's roles stay open a median of 87 days
- Reposted
- No
- Salary listed
- No 33% of Coefficient's roles list one
- Ghost-job risk at Coefficient
- high 6 stale, 0 reposted of 6 open
- Hiring momentum
- 6 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-10-29
Measured from postings appearing on and disappearing from Coefficient's own greenhouse board since 2026-08-03. Full hiring picture for Coefficient.
About this role
As a Support Specialist at Coefficient, you will provide high-quality support to users by resolving customer requests through email, live chat, and Slack. Your role involves troubleshooting issues with Google Sheets and Excel add-ons, diagnosing problems with business systems, and documenting requests while recommending improvements. You will also write and update Help Center articles based on user inquiries and new features.
- benefits
- 3/5
- freshness
- 1/5
- career value
- 4/5
- role clarity
- 4/5
- pay transparency
- 0/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Coefficient as an employer.
What you need
- 4+ years supporting customers of a B2B SaaS product
- Advanced Google Sheets or Excel skills
- Experience troubleshooting software integrations or data issues
- Excellent written English
- Proven ability to handle a high volume of tickets
Nice to have
- Hands-on experience with Salesforce or HubSpot
- Working knowledge of SQL
- Experience with Zendesk or a similar ticketing tool
- Experience with Google Apps Script or VBA
- Prior support experience at a data, analytics, or integration product
What you get
- Competitive Salary
- Medical Benefit Stipend
- Generous Paid Time Off (PTO)
- Company-Provided Computer
- Professional Development Stipend
Worth weighing
- Remote position requires coordination with USA business hours
- High volume of customer requests may lead to a fast-paced work environment
Summarised from Coefficient's posting. Read the full original.
Listed by Coefficient on their greenhouse job board, last confirmed open on 2026-10-29. PitchMeAI is not the employer.