Program Director (The Machine)
Code and Theory · New York, New York, United States
Posted 14 days ago · $175,000 – $210,000
or apply directly on Code and Theory's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 14 days Code and Theory's roles stay open a median of 45 days
- Reposted
- No
- Salary listed
- Yes 81% of Code and Theory's roles list one
- Ghost-job risk at Code and Theory
- high 40 stale, 0 reposted of 57 open
- Hiring momentum
- 69 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-09-17
Measured from postings appearing on and disappearing from Code and Theory's own greenhouse board since 2026-08-03. Full hiring picture for Code and Theory.
About this role
The Program Director for The Machine will lead the implementation portfolio, overseeing budget management, client satisfaction, and team operations. This role involves collaborating with sales on proposals, managing the Implementation team, and ensuring that client expectations are met throughout the delivery process. The director will also be responsible for tracking team productivity and refining processes based on client feedback.
- benefits
- 1/5
- freshness
- 4/5
- career value
- 4/5
- role clarity
- 4/5
- pay transparency
- 5/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Code and Theory as an employer.
What you need
- Significant team leadership experience in a software implementations environment
- Track record building commercial/budget artifacts (Gantt charts, staffing plans, cost estimates) that hold up under delivery conditions
- Experience managing distributed, cross-regional teams and coordinating across time zones
- Direct experience owning client satisfaction outcomes; a proactive, direct communicator who surfaces bad news early
- Capability with AI tooling to enable yourself and your team to work more efficiently without generating workslop
- Working fluency with delivery/ops tooling (e.g., spreadsheets, Airtable, Workfront/Maconomy or equivalent PSA tools, Jira) and comfort reconciling data across multiple systems of record
Nice to have
- Experience in an agency or consulting environment supporting multiple client implementations in parallel
- Experience with AI-enabled products and the staffing/build considerations specific to them
- Hands-on experience with recruiting and org-planning tools such as Figma FigJam and Airtable
Worth weighing
- No specific mention of remote work flexibility or in-office requirements
- The role involves significant responsibility for client satisfaction, which may lead to high pressure
- The compensation range is provided, but actual salary may vary based on multiple factors
- Experience with AI tooling is required, indicating a focus on modern technology
Summarised from Code and Theory's posting. Read the full original.
Listed by Code and Theory on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.
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