Senior Technical Customer Support Engineer - LATAM
ClickHouse · Latin America (Remote)
Posted 23 days ago
or apply directly on ClickHouse's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 23 days ClickHouse's roles stay open a median of 45 days
- Reposted
- No
- Salary listed
- No 0% of ClickHouse's roles list one
- Ghost-job risk at ClickHouse
- low 0 stale, 2 reposted of 179 open
- Hiring momentum
- 212 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-09-17
Measured from postings appearing on and disappearing from ClickHouse's own greenhouse board since 2026-08-03. Full hiring picture for ClickHouse.
About this role
As a Senior Technical Customer Support Engineer at ClickHouse, you will provide technical support to users and customers across Latin America and beyond. Your responsibilities will include managing support tickets, engaging with customers through various communication channels, and collaborating with internal teams to enhance customer experience. You will also develop solutions and documentation to assist users and contribute to the knowledge base.
- benefits
- 3/5
- freshness
- 4/5
- career value
- 4/5
- role clarity
- 4/5
- pay transparency
- 0/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of ClickHouse as an employer.
What you need
- Technical breadth and depth in ClickHouse open-source or ClickHouse Cloud, SQL databases, OLAP, cloud-native SaaS, distributed systems
- Previous technical experience in roles such as Support Engineer, Consultant, Database Administrator, Site Reliability Engineer, Solutions Engineer, Software Engineer, and/or Systems Engineer
- Availability to deliver high-quality 24x7 Support in a global, distributed environment
- Strong communication skills and the ability to work fully remote with reliable connectivity
- Teamwork mindset, global engagement, empathy, and problem-solving skills
- Self-driven, curious, and eager to continuously learn and grow
Nice to have
- Experience with ClickHouse
- Experience with OSS and open-source technologies
- Experience with Azure, GCP, or AWS
- Experience with data pipelines such as Kafka, Kinesis, Spark, RabbitMQ, or others
What you get
- Flexible work environment
- Employer contributions towards healthcare
- Equity in the company (stock options)
- Flexible time off in the US, generous entitlement in other countries
- $500 Home office setup for remote employees
- Opportunities for in-person connection at company-wide offsites
Worth weighing
- No specific salary listed for roles outside the US
- Role involves significant customer interaction and support responsibilities
- Position requires being available for 24x7 support, which may impact work-life balance
Summarised from ClickHouse's posting. Read the full original.
Listed by ClickHouse on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.
More roles at ClickHouse
- Enterprise Account Executive - UKUnited Kingdom
- Technical Customer Support Engineer - EMEAEMEA (Remote)
- Senior Consulting Engineer - EMEAEMEA (Remote)
- Partner Sales Director - MEAUAE
- Cloud Software Engineer - Observability PlatformCanada (remote)
- Cloud Software Engineer - Observability PlatformUnited States (remote)
- Accounts Payables AnalystUnited States (remote)
- Enterprise Account Executive-MumbaiIndia