Senior Technical Customer Support Engineer, Federal
ClickHouse · United States (Remote)
Posted 22 days ago
or apply directly on ClickHouse's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 22 days ClickHouse's roles stay open a median of 45 days
- Reposted
- No
- Salary listed
- No 0% of ClickHouse's roles list one
- Ghost-job risk at ClickHouse
- low 0 stale, 2 reposted of 179 open
- Hiring momentum
- 212 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-09-17
Measured from postings appearing on and disappearing from ClickHouse's own greenhouse board since 2026-08-03. Full hiring picture for ClickHouse.
About this role
As a Senior Technical Customer Support Engineer for federal clients at ClickHouse, you will be the primary technical contact for U.S. public sector customers, providing support through various channels while adhering to federal compliance and security requirements. Your responsibilities include triaging support cases, guiding customers through secure deployments, and collaborating with internal teams to ensure the platform meets federal standards. You will also develop solutions and documentation tailored for government environments.
- benefits
- 3/5
- freshness
- 4/5
- career value
- 4/5
- role clarity
- 5/5
- pay transparency
- 0/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of ClickHouse as an employer.
What you need
- U.S. Person status
- Technical breadth and depth in ClickHouse open-source or ClickHouse Cloud, or in relevant domains such as SQL databases, OLAP, cloud-native SaaS, and distributed systems
- Previous technical experience in roles such as Support Engineer, Consultant, Database Administrator, Site Reliability Engineer, Solutions Engineer, Software Engineer, and/or Systems Engineer
- Proven experience with federal IT environments (e.g., FedRAMP, DOD IL, AWS GovCloud)
- Strong communication skills and sound judgment around sensitive data handling
- Teamwork mindset and problem-solving skills under government customer rigor
Nice to have
- Prior experience supporting federal, state/local/education (SLED), or other public-sector customers
- Experience with FedRAMP-authorized services, AWS GovCloud, Azure Government, or equivalent environments
- An active or recently active U.S. government security clearance
- Experience with ClickHouse
- Experience with OSS and open-source technologies
What you get
- Flexible work environment
- Employer contributions towards healthcare
- Equity in the company (stock options)
- Flexible time off in the US
- $500 Home office setup for remote employees
- Opportunities for global gatherings and in-person connection
Worth weighing
- U.S. Persons-only role due to export-control status
- Requires familiarity with federal compliance and security standards
- Role may involve additional rigor due to government customer requirements
Summarised from ClickHouse's posting. Read the full original.
Listed by ClickHouse on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.
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