or apply directly on Cision's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 14 days Cision's roles stay open a median of 45 days
- Reposted
- No
- Salary listed
- No 6% of Cision's roles list one
- Ghost-job risk at Cision
- high 29 stale, 0 reposted of 51 open
- Hiring momentum
- 78 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-09-17
Measured from postings appearing on and disappearing from Cision's own greenhouse board since 2026-08-03. Full hiring picture for Cision.
About this role
The Manager of IT Operations at Cision will lead a team responsible for the delivery and support of enterprise collaboration and productivity platforms. This role involves overseeing operational support, managing escalations, and ensuring service reliability while driving continuous improvement initiatives. The manager will also evaluate emerging technologies and serve as a technical expert in platforms like Microsoft 365, SharePoint, and Slack.
- benefits
- 1/5
- freshness
- 4/5
- career value
- 4/5
- role clarity
- 5/5
- pay transparency
- 0/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Cision as an employer.
What you need
- Bachelor’s degree in information technology, Computer Science, or related field, or equivalent professional experience
- 7+ years of progressive IT experience with enterprise collaboration and productivity platforms
- 3+ years of direct people management experience leading technical teams
- Strong technical expertise administering and supporting Microsoft 365 technologies
- Experience supporting enterprise collaboration platforms such as Microsoft Teams, SharePoint Online, Slack, and Five9
- Experience managing 24x7x365 technical operations in a global enterprise environment
Nice to have
- Experience with identity, authentication, and access management concepts including SSO, SAML, OIDC, and SCIM
- Experience with enterprise contact center platforms such as Five9
- ITIL Foundation or advanced ITIL certifications
- Knowledge of compliance, security, and data governance requirements for SaaS platforms
- Microsoft certifications related to Microsoft 365, Teams, SharePoint, Security, or Power Platform.
Worth weighing
- No salary listed
- Role requires participation in on-call rotations and after-hours support
- The position involves managing a wide range of platforms and technologies, which may require continuous learning and adaptation.
- The job entails balancing operational rigor with transformation efforts, which could be challenging in a fast-paced environment.
Summarised from Cision's posting. Read the full original.
Listed by Cision on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.
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