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Cirquedusoleil

Spécialiste Voix du Client | Voice of Customer Specialist

Cirquedusoleil · Montréal, QC

Posted 14 days ago

or apply directly on Cirquedusoleil's site. We never take the application ourselves.

Is this posting real?

This role has been open
14 days
Cirquedusoleil's roles stay open a median of 44 days
Reposted
No
Salary listed
No
3% of Cirquedusoleil's roles list one
Ghost-job risk at Cirquedusoleil
low
0 stale, 3 reposted of 72 open
Hiring momentum
124 roles opened in the last 90 days
↑ up vs. the prior 90 days
Last confirmed on the employer's board
2026-09-17

Measured from postings appearing on and disappearing from Cirquedusoleil's own lever board since 2026-08-04. Full hiring picture for Cirquedusoleil.

About this role

The Voice of Customer Specialist role involves transforming customer feedback into actionable business insights to enhance the customer experience. The position requires leading the design and implementation of customer experience surveys using Qualtrics, collaborating with various internal teams to interpret data, and presenting findings to senior leadership. Additionally, the specialist will monitor key customer experience metrics and support system integrations to ensure data quality and accessibility.

Our read on this posting3.0out of 5
benefits
3/5
freshness
4/5
career value
4/5
role clarity
4/5
pay transparency
0/5

Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Cirquedusoleil as an employer.

What you need

  • Bachelor’s degree in Business, Marketing, Statistics, Analytics, or a related field
  • 3–5 years of experience in customer insights, CX analytics, market research, or a related area
  • Proven expertise with Qualtrics or similar experience management platforms
  • Experience using SPSS (or equivalent statistical software) for data analysis and reporting
  • Strong analytical skills, including data interpretation, storytelling, and presentation
  • Demonstrated ability to share insights effectively with internal stakeholders and influence decision-making

What you get

  • An inclusive work environment based on team experience
  • Access to an individual office on the days you come to the Montreal Studio
  • Professional growth focused on high-quality projects and personalized support
  • Group insurance, retirement savings and other benefits
  • A culture focused on the development of equitable practices and rallying events

Worth weighing

  • No salary listed
  • The role requires expertise in specific tools like Qualtrics and SPSS, which may limit candidates without this experience
  • Bilingualism in French and English is mandatory, which could be a barrier for some applicants

Summarised from Cirquedusoleil's posting. Read the full original.

Listed by Cirquedusoleil on their lever job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.

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