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Chowbus

Key Account Customer Success Associate_Chineses Vertical

Chowbus · Chicago, Illinois, United States

Posted about 3 months ago

or apply directly on Chowbus's site. We never take the application ourselves.

Is this posting real?

This role has been open
81 days
Chowbus's roles stay open a median of 82 days
Reposted
No
Salary listed
No
94% of Chowbus's roles list one
Ghost-job risk at Chowbus
high
78 stale, 1 reposted of 82 open
Hiring momentum
83 roles opened in the last 90 days
↑ up vs. the prior 90 days
Last confirmed on the employer's board
2026-10-24

Measured from postings appearing on and disappearing from Chowbus's own greenhouse board since 2026-08-03. Full hiring picture for Chowbus.

About this role

The Key Account Customer Success Associate is responsible for managing relationships with key enterprise clients, ensuring they effectively utilize the company's POS solutions. Daily tasks include conducting product demonstrations, onboarding new clients, resolving issues, and collaborating with internal teams to enhance client satisfaction and drive business success. This role requires regular communication with clients and may involve occasional visits to their locations.

Our read on this posting3.0out of 5
benefits
5/5
freshness
1/5
career value
4/5
role clarity
5/5
pay transparency
0/5

Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Chowbus as an employer.

What you need

  • Bilingual proficiency in English and Mandarin required
  • Advanced Microsoft skills, especially in Excel and Powerpoint required
  • Strong execution skills required
  • Strong problem-solving abilities
  • Self-motivated and capable of leading initiatives independently
  • Proficient in data analysis and reporting

Nice to have

  • Bachelor’s degree or higher in the related areas preferred
  • 2+ years of experience in customer success management preferred
  • Familiarity with POS systems and business processes within the retail industry preferred

What you get

  • A fair compensation package
  • Medical, dental, and vision insurance
  • 401(k)
  • 100% employer-paid Short-Term Disability (STD)
  • 100% employer-paid Life Insurance and option for additional employee-paid Life Insurance
  • 100% employer-paid Accidental Death and Dismemberment (AD&D) Insurance and option for additional employee-paid AD&D Insurance

Worth weighing

  • On-site position in Chicago with occasional visits to merchant locations
  • Extended hours may be required depending on business needs
  • Salary range is $60000-$70000 plus bonus, which may vary based on experience

Summarised from Chowbus's posting. Read the full original.

Listed by Chowbus on their greenhouse job board, last confirmed open on 2026-10-24. PitchMeAI is not the employer.

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