Director of Partner Success
Chorus Innovations · Long Beach, CA | Hybrid
Posted 21 days ago · $160,000 - $180,000
or apply directly on Chorus Innovations's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 21 days Chorus Innovations's roles stay open a median of 31 days
- Reposted
- No
- Salary listed
- Yes 100% of Chorus Innovations's roles list one
- Ghost-job risk at Chorus Innovations
- moderate 1 stale, 0 reposted of 4 open
- Hiring momentum
- 5 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-09-17
Measured from postings appearing on and disappearing from Chorus Innovations's own greenhouse board since 2026-08-03. Full hiring picture for Chorus Innovations.
About this role
The Director of Partner Success at Chorus Innovations will lead the account management and customer success functions, focusing on complex public sector partnerships and traditional SaaS operations. This role involves building relationships with agency heads, managing account health, driving retention, and mentoring a high-performing team. The director will also standardize processes, report on key metrics, and collaborate with sales and product teams to align client needs with platform capabilities.
- benefits
- 3/5
- freshness
- 4/5
- career value
- 4/5
- role clarity
- 5/5
- pay transparency
- 5/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Chorus Innovations as an employer.
What you need
- 7+ years in customer success or account management leadership
- Experience in multi-stakeholder enterprise or public sector environments
- Ability to lead both strategic relationship management and process-driven SaaS operations
- Proven coaching skills across distinct disciplines
- Capability in reading political/organizational dynamics and mitigating risks
- Strong collaboration skills with Sales, Delivery, and Product leadership
What you get
- Full medical, dental, vision, and life-insurance benefits
- 401(k) with company match
- Stock-option eligibility
- Unlimited PTO and generous paid parental leave
- Performance-based bonuses and career-development stipends
Worth weighing
- Role involves managing complex, multi-agency accounts which may require navigating political dynamics
- No direct sales quota, but must identify growth opportunities
- High-level leadership role may involve significant responsibility and pressure
Summarised from Chorus Innovations's posting. Read the full original.
Listed by Chorus Innovations on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.
More roles at Chorus Innovations
- Senior Product ManagerLong Beach, CA (Hybrid)