or apply directly on Caylent's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 82 days Caylent's roles stay open a median of 81 days
- Reposted
- No
- Salary listed
- No 13% of Caylent's roles list one
- Ghost-job risk at Caylent
- high 88 stale, 12 reposted of 88 open
- Hiring momentum
- 143 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-10-24
Measured from postings appearing on and disappearing from Caylent's own greenhouse board since 2026-08-03. Full hiring picture for Caylent.
About this role
As a Senior CXE Engineer at Caylent, you will be deeply involved in transforming enterprise contact centers by building AI agents and contact flows primarily using AWS technologies. Your role will include writing Lambda functions, developing React-based tools, and debugging production issues while collaborating with customer engineering teams. You will also be responsible for optimizing AI performance, implementing infrastructure as code, and ensuring quality and compliance throughout the development process.
- benefits
- 5/5
- freshness
- 1/5
- career value
- 5/5
- role clarity
- 5/5
- pay transparency
- 0/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Caylent as an employer.
What you need
- 7+ years of hands-on software engineering experience
- 2+ years building on Amazon Connect or comparable CCaaS platforms at enterprise scale
- Strong, current Amazon Connect skills
- Hands-on experience with conversational and generative AI
- Strong TypeScript/Node.js and Python skills
- Production React experience
Nice to have
- AWS certifications
- Contact center migration experience
- Experience in regulated verticals
- Contact center operations fluency
- Experience with AI observability or accessibility engineering
What you get
- Pay in USD
- 100% remote work
- Generous holidays and flexible PTO
- Competitive phantom equity
- Paid for exams and certifications
- Peer bonus awards
Worth weighing
- No salary listed
- Position requires current legal authorization to work in the country
- Caylent cannot sponsor visa or work permit applications
Summarised from Caylent's posting. Read the full original.
Listed by Caylent on their greenhouse job board, last confirmed open on 2026-10-24. PitchMeAI is not the employer.
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