Customer Solutions Architect, Amazon Connect
Caylent · USA
Posted about 3 months ago · $175,000 - $197,500
or apply directly on Caylent's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 82 days Caylent's roles stay open a median of 81 days
- Reposted
- No
- Salary listed
- Yes 13% of Caylent's roles list one
- Ghost-job risk at Caylent
- high 88 stale, 12 reposted of 88 open
- Hiring momentum
- 143 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-10-24
Measured from postings appearing on and disappearing from Caylent's own greenhouse board since 2026-08-03. Full hiring picture for Caylent.
About this role
As a Customer Solutions Architect specializing in Amazon Connect at Caylent, you will engage with enterprise clients to provide technical leadership and design innovative customer experience solutions. Your role involves conducting workshops, authoring proposals, and developing proof-of-concepts while integrating AWS services and AI technologies. You will also educate clients on best practices and contribute to thought leadership initiatives.
- benefits
- 5/5
- freshness
- 1/5
- career value
- 5/5
- role clarity
- 5/5
- pay transparency
- 5/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Caylent as an employer.
What you need
- Deep expertise in Amazon Connect
- Broad knowledge of AWS services
- Proven ability to establish trust with customer executives
- Experience in designing customer experience solutions
- Ability to integrate AI and machine learning capabilities into solutions
- Strong skills in technical documentation and architecture design
What you get
- Medical Insurance for you and eligible dependents
- 401k plan with company match up to 4% and immediate vesting
- Competitive phantom equity
- Company issued laptop
- Dental and Vision insurance
- Term Disability Insurance
Worth weighing
- Base salary range is $175,000 - $197,500, which may vary based on experience and qualifications
- Position requires current legal authorization to work in the USA; no visa sponsorship available
- Role involves significant client engagement and pre-sales activities, which may not suit all candidates
Summarised from Caylent's posting. Read the full original.
Listed by Caylent on their greenhouse job board, last confirmed open on 2026-10-24. PitchMeAI is not the employer.
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