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Catawiki

Customer Service Representative - German and English (Interim)

Catawiki · Lisbon, Portugal

Posted 9 days ago

or apply directly on Catawiki's site. We never take the application ourselves.

Is this posting real?

This role has been open
9 days
Catawiki's roles stay open a median of 44 days
Reposted
No
Salary listed
No
0% of Catawiki's roles list one
Ghost-job risk at Catawiki
high
23 stale, 1 reposted of 49 open
Hiring momentum
100 roles opened in the last 90 days
↑ up vs. the prior 90 days
Last confirmed on the employer's board
2026-09-17

Measured from postings appearing on and disappearing from Catawiki's own greenhouse board since 2026-08-03. Full hiring picture for Catawiki.

About this role

As a Customer Service Representative at Catawiki, you will engage with customers to resolve queries and disputes through various communication channels such as chat, email, and phone. Your role involves mediating between buyers and sellers, ensuring customer satisfaction, and providing valuable feedback to improve services. This position is an interim contract for 7 months, with the possibility of extension based on performance.

Our read on this posting3.2out of 5
benefits
4/5
freshness
4/5
career value
4/5
role clarity
4/5
pay transparency
0/5

Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Catawiki as an employer.

What you need

  • 1 to 4 years of direct experience in Customer Service or Content Moderation
  • Professional speaking and writing skills in German and English
  • Strong analytical and critical thinking skills
  • Ability to quickly switch between various customer channels
  • Available to work 40 hours per week
  • Willing to commute to the Lisbon office and work in the office at least 2 days per week

Nice to have

  • Experience with Live Channels
  • Previous experience in a customer service environment or a customer-related role (hospitality, tourism, retail, call-centre, etc.)
  • Ability to positively interact with your team and other departments

What you get

  • Competitive Annual Gross Base Salary of 18.000€ - 23.000€
  • Health Insurance from day 1 (including dental coverage)
  • Work From Home Allowance
  • Commuting between home and office covered
  • €100 Catavoucher when you join
  • €50 Catavoucher on your birthday

Worth weighing

  • Interim position with a fixed-term contract
  • Requires commuting to the office at least 2 days a week
  • Flexibility needed for weekend and holiday work

Summarised from Catawiki's posting. Read the full original.

Listed by Catawiki on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.

More roles at Catawiki

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