PitchMeAI Jobs
Carvana

Customer Care Advocate (New Graduates)

Carvana · Tempe, Arizona

Posted about 3 months ago

or apply directly on Carvana's site. We never take the application ourselves.

Is this posting real?

This role has been open
102 days
Carvana's roles stay open a median of 91 days
Reposted
No
Salary listed
No
48% of Carvana's roles list one
Ghost-job risk at Carvana
high
1810 stale, 318 reposted of 1,810 open
Hiring momentum
1116 roles opened in the last 90 days
↓ down vs. the prior 90 days
Last confirmed on the employer's board
2026-11-14

Measured from postings appearing on and disappearing from Carvana's own greenhouse board since 2026-08-03. Full hiring picture for Carvana.

About this role

As a Customer Care Advocate at Carvana, you will engage with customers over the phone to assist them in their car-buying or selling journey, ensuring exceptional service through genuine relationships. The role involves problem-solving with the aid of AI technology, adapting to a fast-paced environment, and maintaining attention to detail while handling customer documentation. This position is designed as a launchpad for career growth within the company, offering opportunities for advancement and pay increases based on performance.

Our read on this posting2.8out of 5
benefits
5/5
freshness
1/5
career value
4/5
role clarity
4/5
pay transparency
0/5

Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Carvana as an employer.

What you need

  • Bachelor's degree
  • Passion for customer service
  • Ability to read, write, speak, and understand English
  • Tech-savviness to navigate multiple systems and troubleshoot effectively
  • Resilience and critical thinking skills
  • Attention to detail in handling casework

What you get

  • Tuition reimbursement for those pursuing a bachelor's degree
  • Student loan repayment program
  • 401(k) retirement plan with matching contributions
  • Employee Stock Purchase Plan
  • 100% company-paid healthcare premiums for comprehensive medical coverage
  • Dental and vision benefits

Worth weighing

  • Role includes regular weekend and potential holiday shifts
  • Compensation starts at $20/hr with structured increases based on performance
  • Job responsibilities may change at any time with or without notice
  • This role is not eligible for visa sponsorship

Summarised from Carvana's posting. Read the full original.

Listed by Carvana on their greenhouse job board, last confirmed open on 2026-11-14. PitchMeAI is not the employer.

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