Principal Customer Success Manager
Cambridge Mobile Telematics · Cambridge, MA
Posted 15 days ago · $103,000 to $128,700
or apply directly on Cambridge Mobile Telematics's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 15 days Cambridge Mobile Telematics's roles stay open a median of 45 days
- Reposted
- No
- Salary listed
- Yes 78% of Cambridge Mobile Telematics's roles list one
- Ghost-job risk at Cambridge Mobile Telematics
- high 13 stale, 1 reposted of 18 open
- Hiring momentum
- 21 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-09-17
Measured from postings appearing on and disappearing from Cambridge Mobile Telematics's own greenhouse board since 2026-08-03. Full hiring picture for Cambridge Mobile Telematics.
About this role
As a Principal Customer Success Manager at CMT, you will manage relationships with clients throughout their partnership, ensuring their satisfaction and growth. Your role involves acting as the primary contact during implementation, liaising between clients and internal teams, and managing partner programs. You will also be responsible for defining business requirements and mitigating risks for stakeholders, all while collaborating closely with Sales and other departments.
- benefits
- 5/5
- freshness
- 4/5
- career value
- 4/5
- role clarity
- 4/5
- pay transparency
- 5/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Cambridge Mobile Telematics as an employer.
What you need
- Bachelor’s degree or equivalent years of experience and/or certification in a related field
- 7+ years of relevant professional working experience
- Proven track record of driving several sophisticated programs
- Demonstrated success working across teams with the ability to synthesize contending priorities
- Collaboration, planning, influencing, prioritization, and time management skills
What you get
- Fair and competitive salary based on skills and experience
- Annual performance bonus
- Equity may be awarded in the form of Restricted Stock Units (RSUs)
- Medical, Dental, Vision and Life Insurance
- Matching 401k
- Short-term & long-term disability
Worth weighing
- No specific technology stack mentioned
- Role involves significant cross-team collaboration which may require strong interpersonal skills
- Vague on the exact nature of 'complex work' and 'additional tasks'
Summarised from Cambridge Mobile Telematics's posting. Read the full original.
Listed by Cambridge Mobile Telematics on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.
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