or apply directly on Burga's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 22 days Burga's roles stay open a median of 42 days
- Reposted
- No
- Salary listed
- No 0% of Burga's roles list one
- Ghost-job risk at Burga
- low 0 stale, 0 reposted of 38 open
- Hiring momentum
- 59 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-09-17
Measured from postings appearing on and disappearing from Burga's own lever board since 2026-08-04. Full hiring picture for Burga.
About this role
As a Senior Customer Support Specialist at BURGA, you will deliver high-quality customer support primarily via email during evening and weekend shifts. Your responsibilities include handling complex customer cases, monitoring support queues, coordinating with internal teams, and identifying operational issues to enhance the customer experience in a fast-paced environment.
- benefits
- 5/5
- freshness
- 4/5
- career value
- 4/5
- role clarity
- 4/5
- pay transparency
- 0/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Burga as an employer.
What you need
- 1+ years of customer service experience in e-commerce or retail
- Strong written communication skills in English and Lithuanian
- Proven ability to independently handle complex and escalated customer cases
- Strong prioritization, decision-making, and problem-solving skills
- Proactive mindset with a strong sense of ownership and accountability
- Ability to work independently and manage multiple priorities in a fast-paced environment
Nice to have
- Experience with Shopify
What you get
- Salary: 1600 - 1800 EUR/Month GROSS
- Annual 650 EUR learning & development budget
- Birthday Treat: free day off on your birthday
- Exclusive discounts and free BURGA products
- Health Insurance after 6 months
- Extra vacation days for each year of service
Worth weighing
- Evening and weekend shifts required
- Fast-paced environment may not suit everyone
- No mention of remote work options outside of hybrid model
Summarised from Burga's posting. Read the full original.
Listed by Burga on their lever job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.
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