or apply directly on Brightedge's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 79 days Brightedge's roles stay open a median of 79 days
- Reposted
- No
- Salary listed
- No 0% of Brightedge's roles list one
- Ghost-job risk at Brightedge
- high 25 stale, 0 reposted of 26 open
- Hiring momentum
- 27 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-10-22
Measured from postings appearing on and disappearing from Brightedge's own lever board since 2026-08-04. Full hiring picture for Brightedge.
About this role
The Customer Success Team Lead for the Digital Team at BrightEdge will oversee a group of Customer Success Managers (CSMs) while also engaging directly with customers to address complex marketing and analytics challenges. This player-coach role emphasizes mentoring and developing team members, driving customer adoption, and ensuring exceptional customer experiences. The position requires a strong presence in the Cleveland office, with a focus on making a meaningful impact for customers.
- benefits
- 1/5
- freshness
- 1/5
- career value
- 4/5
- role clarity
- 4/5
- pay transparency
- 0/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Brightedge as an employer.
What you need
- At least 4 days onsite in the Cleveland office
- Experience in a customer success or similar role
- Ability to mentor and develop team members
- Strong problem-solving skills in marketing and analytics
Worth weighing
- Role requires significant onsite presence, which may limit remote work flexibility
- Emphasis on both leadership and hands-on customer engagement may require balancing multiple responsibilities
Summarised from Brightedge's posting. Read the full original.
Listed by Brightedge on their lever job board, last confirmed open on 2026-10-22. PitchMeAI is not the employer.
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