or apply directly on Brightedge's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 70 days Brightedge's roles stay open a median of 79 days
- Reposted
- No
- Salary listed
- No 0% of Brightedge's roles list one
- Ghost-job risk at Brightedge
- high 25 stale, 0 reposted of 26 open
- Hiring momentum
- 27 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-10-22
Measured from postings appearing on and disappearing from Brightedge's own lever board since 2026-08-04. Full hiring picture for Brightedge.
About this role
As a Customer Success Manager on the OmniChannel team at BrightEdge, you will build strong relationships with a diverse portfolio of clients, helping them maximize the value of the BrightEdge platform. Your role involves managing a high-volume book of business, addressing day-to-day client needs, providing strategic guidance, and ensuring ongoing platform adoption through onboarding, education, and problem-solving.
- benefits
- 1/5
- freshness
- 1/5
- career value
- 3/5
- role clarity
- 4/5
- pay transparency
- 0/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Brightedge as an employer.
What you need
- At least 3 days onsite in the Cleveland office
- Experience in customer success or account management
- Ability to manage a high-volume book of business
- Strong relationship-building skills
- Proactive engagement and strategic guidance capabilities
Worth weighing
- Role requires significant onsite presence in Cleveland
- Focus on client relationship management may limit technical skill development
Summarised from Brightedge's posting. Read the full original.
Listed by Brightedge on their lever job board, last confirmed open on 2026-10-22. PitchMeAI is not the employer.
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