or apply directly on Bloomreach's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 15 days Bloomreach's roles stay open a median of 45 days
- Reposted
- No
- Salary listed
- No 12% of Bloomreach's roles list one
- Ghost-job risk at Bloomreach
- high 50 stale, 4 reposted of 78 open
- Hiring momentum
- 105 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-09-17
Measured from postings appearing on and disappearing from Bloomreach's own greenhouse board since 2026-08-03. Full hiring picture for Bloomreach.
About this role
As a Service Delivery Manager at Bloomreach, you will oversee the end-to-end delivery of implementation projects for customers across EMEA and APAC. Your role involves managing multiple concurrent projects, coordinating cross-functional teams, and ensuring timely and budget-compliant project execution while leveraging AI tools for enhanced delivery efficiency. You will also identify upsell opportunities and maintain project profitability through effective communication and strategic planning.
- benefits
- 5/5
- freshness
- 4/5
- career value
- 4/5
- role clarity
- 5/5
- pay transparency
- 0/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Bloomreach as an employer.
What you need
- 5–7 years of experience in project/program management within SaaS, martech, or digital services
- Proven track record of managing multiple concurrent implementation projects (10+ simultaneously)
- Strong understanding of web technologies — APIs, SDKs, webhooks, data pipelines, frontend/backend architecture
- Experience with project management tools (ClickUp, Jira, Asana, or similar) and comfort building automations within them
- Commercial awareness — experience with SOW review, services scoping, and revenue tracking
- Excellent communication skills — ability to run customer-facing meetings, write clear status reports, and manage stakeholder expectations across timezones (EMEA/APAC overlap required)
Nice to have
- Experience with CDP/martech platforms (Bloomreach, Braze, Klaviyo, SFMC, Emarsys, or similar)
- Familiarity with Jinja templating, SQL, or scripting languages
- Experience working in a globally distributed team with EMEA/AMER stakeholders
- PMP, PRINCE2, or Agile certification
- Experience with Salesforce CPQ or services quoting processes
What you get
- Flexible working hours
- Virtual-first work environment with Bloomreach Hubs available
- Paid days off for volunteering
- Employee Assistance Program with counselors
- Subscription to Calm - sleep and meditation app
- Quarterly 'DisConnect' days for additional time off
Worth weighing
- No salary listed
- Role emphasizes AI tools and automation, which may require a learning curve for those unfamiliar
- Position involves managing projects across different time zones, which may affect work-life balance
- The SDM function is new in India, which may mean evolving responsibilities and processes
Summarised from Bloomreach's posting. Read the full original.
Listed by Bloomreach on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.
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