or apply directly on Bloomreach's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 8 days Bloomreach's roles stay open a median of 45 days
- Reposted
- No
- Salary listed
- No 12% of Bloomreach's roles list one
- Ghost-job risk at Bloomreach
- high 50 stale, 4 reposted of 78 open
- Hiring momentum
- 105 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-09-17
Measured from postings appearing on and disappearing from Bloomreach's own greenhouse board since 2026-08-03. Full hiring picture for Bloomreach.
About this role
As a Senior Customer Success Manager at Bloomreach, you will manage a portfolio of approximately 20 clients, acting as their primary contact and trusted advisor. Your role involves driving strategy, growth, and value for your clients while ensuring that the company's Engagement product aligns with their goals. You will independently identify opportunities and make decisions to enhance client relationships and outcomes.
- benefits
- 5/5
- freshness
- 5/5
- career value
- 4/5
- role clarity
- 4/5
- pay transparency
- 0/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Bloomreach as an employer.
What you need
- 2–4 years of work experience, ideally 2+ years in B2B SaaS in online retail/e-commerce analytics or marketing
- Experience as an Account Manager/CSM or similar role
- Ability to understand and use analytical concepts for decision-making
- In-depth knowledge of business trends and clients' business models
- Knowledge of e-commerce, marketing, and current industry trends
- Working proficiency in English
Nice to have
- Experience from media or advertising agency
- Familiarity with online analytics, performance marketing, product management, marketing automation, data science, A/B testing, personalization, campaign optimization, customer lifetime, e-mailing automation, reactivation, customer segmentation, attribution modeling, prediction
- Proficiency in French, Spanish, or Italian
What you get
- Flexible working hours
- Virtual-first work environment with Bloomreach Hubs available
- 5 paid days off to volunteer
- $1,500 professional education budget annually
- Employee Assistance Program with counselors
- Subscription to Calm app for sleep and meditation
Worth weighing
- Base salary range is €31,000-€39,000, but actual pay may vary based on various factors
- Role requires a high degree of independence and proactivity
- No specific mention of career advancement opportunities or paths
- Work is virtual-first, which may not suit everyone
Summarised from Bloomreach's posting. Read the full original.
Listed by Bloomreach on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.
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