or apply directly on Bloomon's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 33 days Bloomon's roles stay open a median of 44 days
- Reposted
- No
- Salary listed
- No 0% of Bloomon's roles list one
- Ghost-job risk at Bloomon
- low 0 stale, 0 reposted of 13 open
- Hiring momentum
- 15 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-09-17
Measured from postings appearing on and disappearing from Bloomon's own lever board since 2026-08-04. Full hiring picture for Bloomon.
About this role
The CX AI Lead role involves building AI agents aimed at enhancing customer operations, with a focus on quality assurance, forecasting, reporting, and workforce management. You will be part of the Customer Delight team, which is responsible for providing exceptional customer service for Bloom & Wild and its partner brands. The position emphasizes the importance of quality in customer interactions, particularly in the emotional context of flowers and gifting.
- benefits
- 1/5
- freshness
- 3/5
- career value
- 4/5
- role clarity
- 4/5
- pay transparency
- 0/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Bloomon as an employer.
What you need
- Experience in building AI agents
- Strong understanding of customer operations
- Skills in quality assurance, forecasting, reporting, and workforce management
Worth weighing
- 12-month fixed term contract may limit long-term job security
- Role is focused on AI and customer operations, which may require a specific skill set
Summarised from Bloomon's posting. Read the full original.
Listed by Bloomon on their lever job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.
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