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Block

Growth Manager, Customer Engagement

Block · Bay Area, CA, United States of America

Posted about 2 months ago

or apply directly on Block's site. We never take the application ourselves.

Is this posting real?

This role has been open
66 days
Block's roles stay open a median of 66 days
Reposted
No
Salary listed
No
22% of Block's roles list one
Ghost-job risk at Block
high
157 stale, 7 reposted of 208 open
Hiring momentum
298 roles opened in the last 90 days
↑ up vs. the prior 90 days
Last confirmed on the employer's board
2026-10-08

Measured from postings appearing on and disappearing from Block's own greenhouse board since 2026-08-03. Full hiring picture for Block.

About this role

The Growth Manager for Customer Engagement at Block will focus on activation and habituation within the Cash App, working to build personalized customer relationships throughout their lifecycle. This role involves running high-velocity experiments to diagnose funnel friction and influence product development, collaborating closely with cross-functional teams including Product, Engineering, and Analytics. The position emphasizes analytical skills and experimentation in a rapidly evolving marketing landscape driven by AI and automation.

Our read on this posting2.6out of 5
benefits
3/5
freshness
1/5
career value
4/5
role clarity
5/5
pay transparency
0/5

Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Block as an employer.

What you need

  • 5+ years of experience in growth marketing, lifecycle marketing, CRM, growth strategy, business operations, growth product, or a consumer-facing analytical role
  • A track record of owning a growth area end-to-end, opportunity through measurable impact, with multiple cross-functional stakeholders
  • Strong analytical self-sufficiency; ability to size an opportunity, build an impact model, and diagnose a funnel from first principles
  • Experience with data modeling or opportunity sizing frameworks; proficiency with SQL and data visualization platforms (e.g. Tableau, Looker, Mode) strongly preferred
  • Deep experimentation experience; ability to build an experiment backlog, design rigorous tests, and use results to drive improvements
  • Hands-on experience with a CRM or marketing automation platform (e.g., Braze, Iterable, Salesforce Marketing Cloud)

Nice to have

  • Experience with onboarding, activation, or referral programs specifically
  • Familiarity with regulated or trust-sensitive products (e.g., fintech, financial services, or healthcare)
  • Experience with incentive mechanics or in-app personalization

What you get

  • Remote work
  • Medical insurance
  • Flexible time off
  • Retirement savings plans
  • Modern family planning

Worth weighing

  • No specific salary listed, but ranges provided based on location
  • Role emphasizes a fast-paced experimentation focus, which may not suit all candidates
  • The use of AI in decision-making processes may require candidates to adapt quickly to new technologies

Summarised from Block's posting. Read the full original.

Listed by Block on their greenhouse job board, last confirmed open on 2026-10-08. PitchMeAI is not the employer.

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