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Blink Health

Director of Customer Service

Blink Health · Pittsburgh, PA

Posted 19 days ago

or apply directly on Blink Health's site. We never take the application ourselves.

Is this posting real?

This role has been open
19 days
Blink Health's roles stay open a median of 43 days
Reposted
No
Salary listed
No
0% of Blink Health's roles list one
Ghost-job risk at Blink Health
high
27 stale, 6 reposted of 69 open
Hiring momentum
105 roles opened in the last 90 days
↑ up vs. the prior 90 days
Last confirmed on the employer's board
2026-09-17

Measured from postings appearing on and disappearing from Blink Health's own greenhouse board since 2026-08-03. Full hiring picture for Blink Health.

About this role

As the Director of Customer Service at Blink Health, you will lead the Patient Services Operations team to enhance patient experiences and improve access to medications. Your role involves strategic planning, overseeing customer support operations, driving process improvements, and leveraging data to optimize performance. You will collaborate with various teams to ensure compliance and quality while managing resources effectively in a fast-paced environment.

Our read on this posting2.8out of 5
benefits
1/5
freshness
4/5
career value
4/5
role clarity
5/5
pay transparency
0/5

Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Blink Health as an employer.

What you need

  • Bachelor’s degree or equivalent experience
  • 10+ years of experience in Customer Service Operations
  • 5+ years of experience managing large-scale, multi-channel support organizations
  • Strong operational expertise in workforce planning and service delivery at scale
  • Proven experience leading cross-functional initiatives
  • Strong analytical skills with the ability to translate data into actionable insights

Nice to have

  • Experience in healthcare, pharmacy, or other regulated industries
  • Experience managing external vendors or Business Process Outsourcing (BPO) partners

Worth weighing

  • Fast-paced, high-growth environment may involve ambiguity and shifting priorities
  • No specific salary or benefits information provided
  • Experience in a regulated industry preferred but not mandatory

Summarised from Blink Health's posting. Read the full original.

Listed by Blink Health on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.

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