or apply directly on Bennie's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 17 days Bennie's roles stay open a median of 63 days
- Reposted
- No
- Salary listed
- No 0% of Bennie's roles list one
- Ghost-job risk at Bennie
- high 8 stale, 0 reposted of 9 open
- Hiring momentum
- 12 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-10-06
Measured from postings appearing on and disappearing from Bennie's own greenhouse board since 2026-08-03. Full hiring picture for Bennie.
About this role
The Customer Experience Manager (CEM) at Bennie is responsible for enhancing customer satisfaction and retention by managing service relationships for a designated book of business. This role involves collaborating with consulting teams to deliver strategic initiatives, conducting customer presentations, and staying informed about industry trends to educate clients. The CEM will also maintain strong relationships with customers and internal teams to ensure high-quality service delivery.
- benefits
- 4/5
- freshness
- 5/5
- career value
- 4/5
- role clarity
- 4/5
- pay transparency
- 0/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Bennie as an employer.
What you need
- 3 years of benefit account management experience supporting a benefit consulting team with demonstrated success in supporting a complex book of business
- Knowledge in benefits and renewal workflow management to effectively service a large client portfolio
- Life & Health Producer’s License
- Working knowledge of MS Excel, Word, and PowerPoint
Nice to have
- Experience working with today’s leading HR/Benefits technology platforms
- Experience in both large- and small-group benefits consulting
What you get
- Flexible Time Off: flexible vacation policy and paid company holidays
- Remote-first environment: 100% remote (must be based in the US)
- Health Benefits: Medical/Dental/Vision, HSA & FSA, HRA, Life, Disability, & Employee Assistance Program
- Wellness Benefits: Headspace, Wellhub, Rocket Lawyer, One Medical Membership, Kindbody, Financial education with Betterment
- Stock Options: granted to all full-time employees
- Remote Work Stipend: a $1,000 WFH Stipend
Worth weighing
- No specific salary listed, only a range provided
- Role involves managing a complex book of business, which may imply high expectations and workload
Summarised from Bennie's posting. Read the full original.
Listed by Bennie on their greenhouse job board, last confirmed open on 2026-10-06. PitchMeAI is not the employer.