BEES

Intermediate Support Analyst

BEES · Campinas, São Paulo, Brazil

Posted 6 days ago

or apply directly on BEES's site. We never take the application ourselves.

Is this posting real?

This role has been open
6 days
BEES's roles stay open a median of 40 days
Reposted
No
Salary listed
No
0% of BEES's roles list one
Ghost-job risk at BEES
high
20 stale, 3 reposted of 49 open
Hiring momentum
82 roles opened in the last 90 days
↑ up vs. the prior 90 days
Last confirmed on the employer's board
2026-09-17

Measured from postings appearing on and disappearing from BEES's own greenhouse board since 2026-08-03. Full hiring picture for BEES.

About this role

As an Intermediate Support Analyst at BEES, you will be responsible for resolving production incidents and service requests for digital applications, participating in root cause analysis, and documenting issues. Your role involves troubleshooting application and integration problems, monitoring incident queues, and improving IT service management processes. Additionally, you will mentor junior analysts, prepare operational reports, and collaborate with various stakeholders to enhance application reliability.

Our read on this posting3.6out of 5
benefits
5/5
freshness
5/5
career value
4/5
role clarity
4/5
pay transparency
0/5

Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of BEES as an employer.

What you need

  • University degree in computing or equivalent professional experience
  • Solid experience in production application support or technical operations for software/digital products
  • Strong problem-solving, critical thinking, and learning agility
  • Knowledge of SQL and relational/non-relational databases
  • Familiarity with mobile app testing on Android and iOS
  • Experience with APIs and tools like Postman

Nice to have

  • Hands-on experience with New Relic
  • Familiarity with Databricks for data analysis
  • Broader programming experience
  • Confident use of AI assistants for research and analysis

What you get

  • Performance-based bonus
  • Attendance Bonus
  • Private pension plan
  • Meal Allowance
  • Casual office and dress code
  • Days off

Worth weighing

  • No salary listed
  • High-pressure environment during incidents
  • Role requires collaboration with technical and non-technical audiences

Summarised from BEES's posting. Read the full original.

Listed by BEES on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.

More roles at BEES

All 49 open roles at BEES

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