Banyan Software

Customer Success Lead

Banyan Software · Atlanta, Georgia, United States

Posted 19 days ago

or apply directly on Banyan Software's site. We never take the application ourselves.

Is this posting real?

This role has been open
19 days
Banyan Software's roles stay open a median of 45 days
Reposted
No
Salary listed
No
32% of Banyan Software's roles list one
Ghost-job risk at Banyan Software
high
33 stale, 2 reposted of 50 open
Hiring momentum
76 roles opened in the last 90 days
↑ up vs. the prior 90 days
Last confirmed on the employer's board
2026-09-17

Measured from postings appearing on and disappearing from Banyan Software's own greenhouse board since 2026-08-03. Full hiring picture for Banyan Software.

About this role

As a Customer Success Lead at Banyan Software, you will be responsible for driving expansion revenue for Teamup, a calendar platform with over 5 million users. Your role involves building AI-powered systems to identify high-potential accounts, developing onboarding processes, and creating playbooks to facilitate upselling and customer advocacy. This position requires a hands-on approach to sales and customer success, focusing on helping customers solve their problems effectively.

Our read on this posting2.6out of 5
benefits
1/5
freshness
4/5
career value
4/5
role clarity
4/5
pay transparency
0/5

Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Banyan Software as an employer.

What you need

  • 5+ years in expansion sales, account management, or customer success at a product-led SaaS company
  • A track record of carrying and hitting an expansion or retention revenue target
  • Deep product fluency: ability to learn tools quickly, demo live, and answer complex questions without a solutions engineer
  • Experience building lightweight commercial systems that work at scale: signals, playbooks, CRM discipline

What you get

  • Expected base salary of $94,000, excluding bonus (when applicable)

Worth weighing

  • No specific details on additional benefits or bonuses beyond the base salary
  • Role involves building systems from scratch, which may require significant initial effort and experimentation

Summarised from Banyan Software's posting. Read the full original.

Listed by Banyan Software on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.

More roles at Banyan Software

All 50 open roles at Banyan Software

Apply to a Customer Success Lead position at Banyan Software - Jobs near me at Atlanta, Georgia, United States