AWL

Agency Customer Success Representative

AWL · Austin, Texas

Posted 14 days ago

or apply directly on AWL's site. We never take the application ourselves.

Is this posting real?

This role has been open
14 days
AWL's roles stay open a median of 45 days
Reposted
No
Salary listed
No
0% of AWL's roles list one
Ghost-job risk at AWL
high
5 stale, 0 reposted of 8 open
Hiring momentum
9 roles opened in the last 90 days
↑ up vs. the prior 90 days
Last confirmed on the employer's board
2026-09-17

Measured from postings appearing on and disappearing from AWL's own greenhouse board since 2026-08-03. Full hiring picture for AWL.

About this role

As an Agency Customer Success Representative at AWL, you will be responsible for supporting the agency and policy sales operations by assisting clients with insurance coverage, addressing inquiries, and ensuring satisfaction throughout the policy life. You will maintain policy status, conduct welcome calls, follow up on documentation, and collaborate with sales and agency operations to meet strategic goals.

Our read on this posting2.6out of 5
benefits
2/5
freshness
4/5
career value
3/5
role clarity
4/5
pay transparency
0/5

Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of AWL as an employer.

What you need

  • Valid General Lines or Personal Lines Property & Casualty Insurance License
  • Excellent customer service skills
  • Proven track record of achieving objectives
  • Excellent listening and comprehension skills with attention to detail
  • Ability to develop mastery of product knowledge and application process details
  • Excellent computer skills

Nice to have

  • Experience in Sales

What you get

  • Competitive pay
  • Outstanding benefits
  • Collaborative environment

Worth weighing

  • Full-time remote position
  • Role involves direct client interaction and addressing service inquiries
  • Fast-paced and energetic company culture may require adaptability

Summarised from AWL's posting. Read the full original.

Listed by AWL on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.

More roles at AWL

All 8 open roles at AWL

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