or apply directly on Authenticx's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 28 days Authenticx's roles stay open a median of 30 days
- Reposted
- Yes taken down and listed again at least once
- Salary listed
- No 0% of Authenticx's roles list one
- Ghost-job risk at Authenticx
- high 2 stale, 1 reposted of 5 open
- Hiring momentum
- 7 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-09-17
Measured from postings appearing on and disappearing from Authenticx's own greenhouse board since 2026-08-03. Full hiring picture for Authenticx.
About this role
The Account Operations Manager (AOM) at Authenticx is responsible for managing the operational aspects of client relationships within a post-sales model. This role involves scheduling, documentation, and communication to ensure smooth client operations, while also monitoring account health and escalating risks as necessary. The AOM works closely with a Strategic Relationship Executive and a Client Success Manager to enhance team effectiveness and client satisfaction.
- benefits
- 1/5
- freshness
- 4/5
- career value
- 4/5
- role clarity
- 5/5
- pay transparency
- 0/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Authenticx as an employer.
What you need
- 2+ years of experience in a Client Success, Account Management, project coordination, or post-sales role within a SaaS environment
- Demonstrated CRM discipline: experience owning record maintenance, activity logging, and documentation as a standing professional responsibility
- Strong organizational skills with the ability to manage multiple accounts and competing priorities simultaneously without dropping detail
- Client-facing communication experience: comfortable owning day-to-day client contact and writing clear, professional recaps and correspondence
- Proactive risk awareness: able to read a client relationship for health signals and know when and how to escalate
Nice to have
- Experience in healthcare, AI, or analytics-driven SaaS solutions
- Familiarity with HubSpot or comparable CRM platforms
- Background in a structured post-sales model with defined role separation between commercial, platform, and operational functions
- Prior experience supporting QBR preparation, executive meeting logistics, or renewal coordination in a client-facing role
Worth weighing
- Hybrid position with some on-site activities required for local candidates, which may not suit everyone
- No salary or specific benefits mentioned in the posting
- Candidates must reside in the USA and be authorized to work without requiring visa sponsorship
Summarised from Authenticx's posting. Read the full original.
Listed by Authenticx on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.
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