PitchMeAI Jobs
AST SpaceMobile

Partner Success Center Agent

AST SpaceMobile · Lanham, Maryland, United States

Posted about 2 months ago

or apply directly on AST SpaceMobile's site. We never take the application ourselves.

Is this posting real?

This role has been open
66 days
AST SpaceMobile's roles stay open a median of 66 days
Reposted
No
Salary listed
No
1% of AST SpaceMobile's roles list one
Ghost-job risk at AST SpaceMobile
high
210 stale, 6 reposted of 231 open
Hiring momentum
268 roles opened in the last 90 days
↑ up vs. the prior 90 days
Last confirmed on the employer's board
2026-10-08

Measured from postings appearing on and disappearing from AST SpaceMobile's own greenhouse board since 2026-08-03. Full hiring picture for AST SpaceMobile.

About this role

The Partner Success Center Agent at AST SpaceMobile is responsible for managing customer incidents related to satellite-to-mobile services. This role involves incident intake, service monitoring, and communication management, acting as the key liaison between customers and technical operations to ensure effective incident handling and customer satisfaction during various operational phases.

Our read on this posting2.2out of 5
benefits
1/5
freshness
1/5
career value
4/5
role clarity
5/5
pay transparency
0/5

Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of AST SpaceMobile as an employer.

What you need

  • Bachelor's degree in Telecommunications, Electronics, IT, Computer Science, or a related discipline.
  • 2-5 years of experience in telecom service assurance, NOC support, customer operations, or incident management roles.
  • Strong understanding of incident management fundamentals, including logging, severity assignment, escalation, and closure discipline.
  • Working knowledge of telecom service domains such as RAN, core, transport, OSS/NMS, gateway, and satellite service chains.
  • Ability to interpret operational inputs such as alarms, incident updates, and service impact indicators.

Nice to have

  • ITIL Foundation or service management certification.
  • Experience supporting mobile, satellite, or hybrid telecom networks in regional or global operations environments.
  • Prior experience in 24x7 operational environments.

Worth weighing

  • Role may require shift-based coverage and coordination across global time zones.
  • Position involves high-pressure situations during major incidents or launch phases.
  • No specific salary or benefits mentioned in the posting.

Summarised from AST SpaceMobile's posting. Read the full original.

Listed by AST SpaceMobile on their greenhouse job board, last confirmed open on 2026-10-08. PitchMeAI is not the employer.

More roles at AST SpaceMobile

All 231 open roles at AST SpaceMobile →

Apply to a Partner Success Center Agent position at AST SpaceMobile - Jobs near me at Lanham, Maryland, United States