Snr Global Product Support Engineer II
ASM · China > Shanghai
Posted about 2 months ago · Previously reposted
or apply directly on ASM's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 55 days ASM's roles stay open a median of 55 days
- Reposted
- Yes taken down and listed again at least once
- Salary listed
- No 0% of ASM's roles list one
- Ghost-job risk at ASM
- high 367 stale, 3 reposted of 450 open
- Hiring momentum
- 553 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-09-27
Measured from postings appearing on and disappearing from ASM's own greenhouse board since 2026-08-03. Full hiring picture for ASM.
About this role
As a Snr Global Product Support Engineer II at ASM, you will be the primary contact for customer technical issues, managing escalations from identification to resolution. Your role involves improving tool performance and availability, overseeing quality management processes, and supporting new product introductions. You will also collaborate with internal teams and maintain strong relationships with customers through effective communication.
- benefits
- 1/5
- freshness
- 1/5
- career value
- 4/5
- role clarity
- 4/5
- pay transparency
- 0/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of ASM as an employer.
What you need
- Bachelor’s degree or higher in Engineering or a related technical field
- Strong system-level understanding of hardware, software, and process integration
- Experience in semiconductor equipment support, product support, or field engineering roles
- Proven ability to manage customer escalations and work in high-pressure environments
- Willingness to travel frequently to customer sites
Worth weighing
- No salary listed
- Frequent travel to customer sites may be required
- Role involves high-pressure environments and managing escalations
Summarised from ASM's posting. Read the full original.
Listed by ASM on their greenhouse job board, last confirmed open on 2026-09-27. PitchMeAI is not the employer.
More roles at ASM
- Senior Engineer, Field Process, NPISingapore
- Technical Director, Advanced PackagingSouth Korea > Icheon
- Technical Director, Advanced PackagingSouth Korea > Hwaseong
- Sr. Manager, Environmental Health & Safety (EHS)Education fields required
- Senior Engineer I, Field ProcessChina > Shanghai
- Senior Engineer I, Field ServiceChina > Dongguan
- Engineer II, Field Service Taiwan (Hsinchu|Taichung|Tainan|Kaoshiung)Taiwan > Hsinchu
- Snr global product support engineer IIChina > Hangzhou